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Is Rapport add-on one of your recommended add-on and what does it do? All of a sudden I've been getting this pop-up that asks me it enable it.

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Is Rapport add-on one of your recommended add-on and what does it do? All of a sudden I've been getting this pop-up that asks me it enable it.

Is Rapport add-on one of your recommended add-on and what does it do? All of a sudden I've been getting this pop-up that asks me it enable it.

Επιλεγμένη λύση

It appears as an installed, but inactive extension in your Firefox installation. IBM Security Rapport 2.1.30 (rapportext@trusteer.com) (Inactive)

https://en.wikipedia.org/wiki/Trusteer#Trusteer_Rapport Primarily used by EU-based banking institutions as an additional layer of security to anti-virus software. May even be an EU requirement for online banking.

Chances are that extension needs to be updated to enable it or make it "active". Go into the Firefox Addons Manager, locate that extension then click More... - then use the "Gear" button at the top to find the Check for Updates menu item and select that item to "check for an update".

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Mozilla does not recommend addons/extensions, we might for your issue but Firefox should not be. Please use more than 1 scanner as each uses diff tech :

Save your Report and google each before deleting anything as do not want to delete something you need, If need help :

Post in only 1 forum, then wait.

Please let us know if this solved your issue or if need further assistance.

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Επιλεγμένη λύση

It appears as an installed, but inactive extension in your Firefox installation. IBM Security Rapport 2.1.30 (rapportext@trusteer.com) (Inactive)

https://en.wikipedia.org/wiki/Trusteer#Trusteer_Rapport Primarily used by EU-based banking institutions as an additional layer of security to anti-virus software. May even be an EU requirement for online banking.

Chances are that extension needs to be updated to enable it or make it "active". Go into the Firefox Addons Manager, locate that extension then click More... - then use the "Gear" button at the top to find the Check for Updates menu item and select that item to "check for an update".

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This add on came on when modzilla updated. I camn't get rid of it, is it something that msadzilla added

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This extension is not from Mozilla nor does it come with any versions of the Firefox web browser for Windows, Mac OSX, or Linux installs or updates.

You likely downloaded the related software from your bank at some point which installed this extension in Firefox.