Αναζήτηση στην υποστήριξη

Προσοχή στις απάτες! Δεν θα σας ζητήσουμε ποτέ να καλέσετε ή να στείλετε μήνυμα σε κάποιον αριθμό τηλεφώνου ή να μοιραστείτε προσωπικά δεδομένα. Αναφέρετε τυχόν ύποπτη δραστηριότητα μέσω της επιλογής «Αναφορά κατάχρησης».

Learn More

websites will not open although listed in the top left hand menu when typed in

  • 6 απαντήσεις
  • 1 έχει αυτό το πρόβλημα
  • 3 προβολές
  • Τελευταία απάντηση από Harold Weaver

more options

I initially lost my profile but got it back following the Profile Manager instructions and now can open Firefox but I cannot open any website. I type in the site name and its listed in the top left-hand corner but will not open - thanks.

I initially lost my profile but got it back following the Profile Manager instructions and now can open Firefox but I cannot open any website. I type in the site name and its listed in the top left-hand corner but will not open - thanks.

Επιλεγμένη λύση

hi again, we have now released an update to firefox 46.0.1 which might hopefully address this issue. you can download and install it from https://www.mozilla.org/en-US/firefox/all/

Ανάγνωση απάντησης σε πλαίσιο 👍 0

Όλες οι απαντήσεις (6)

more options

hi henryhornblower, do you happen to run trusteer rapport on that device?

more options

Thanks Philipp, I have found a download RapportSetup.exe. I don't know what it is or what it is for, but does this answer your question.

Thanks

more options

yeah, could you go into your system control panel and see if the program is listed there as well &if so, try to uninstall it and see if this makes a difference...

more options

Trusteer Endpoint Protection is listed in Programs. I will delete and let you know the result. Many thanks for your help.

more options

Επιλεγμένη λύση

hi again, we have now released an update to firefox 46.0.1 which might hopefully address this issue. you can download and install it from https://www.mozilla.org/en-US/firefox/all/

more options

Hello Philipp,

46.0.1 worked first time in sorting my problem - many thanks.