Avatar for Username

Αναζήτηση στην υποστήριξη

Προσοχή στις απάτες! Δεν θα σας ζητήσουμε ποτέ να καλέσετε ή να στείλετε μήνυμα σε κάποιον αριθμό τηλεφώνου ή να μοιραστείτε προσωπικά δεδομένα. Αναφέρετε τυχόν ύποπτη δραστηριότητα μέσω της επιλογής «Αναφορά κατάχρησης».

Learn More

Αυτό το νήμα αρχειοθετήθηκε. Παρακαλούμε κάντε νέα ερώτηση αν χρειάζεστε βοήθεια.

my firefox, which have used for years, does not now open as a browser. it looks like a blank screen beneath the standard 'file edit view history' bar

  • 1 απάντηση
  • 1 έχει αυτό το πρόβλημα
  • 1 προβολή
  • Τελευταία απάντηση από Phoxuponyou

nefcyjay
nefcyjay
more options

have downloaded older versions of firefox, still blank page on boot . wazzup? probably a preference or setting. have yahoo as main page, but main page does not come up. help

have downloaded older versions of firefox, still blank page on boot . wazzup? probably a preference or setting. have yahoo as main page, but main page does not come up. help

Όλες οι απαντήσεις (1)

Phoxuponyou
Phoxuponyou
more options

If reinstalling the browser didn't help, I would suggest a fresh profile next:

  1. Create a new profile: https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles#w_creating-a-profile.
  2. Run profile manager, select new profile: https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles#w_starting-the-profile-manager.

If the issue is solved by a new profile, you can try Refreshing your old profile: https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings. The process is quite simple and does make backups, but I would suggest making manual backups as well, just in case: https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles#w_backing-up-your-profile.

This sounds like a bad theme or profile/settings corruption, but could also be malware messing with the browser. Have you scanned your machine just in case?