Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have been not been able to use buttons on Firefox e.g after inputting info on a sign in page and click on the "Sign In" button it DOESNT work.

  • 3 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 1 view
  • Nuɖoɖo mlɔetɔ nurdcomp

more options

I have been not been able to use buttons on Firefox e.g after inputting info on a sign-in page and click on the "Sign In" button, it DOESNT work. The websites I was trying to use is

orbitz.com - I can not use the drop down menu to select "No. of adults", "children" etc. The check-in, Check-out also does not show me a calender and I have to input it manually.

okcupid.com - can not click on the sign-in button

PLEASE HELP as this is really bothering me and limiting my use of websites.

I have been not been able to use buttons on Firefox e.g after inputting info on a sign-in page and click on the "Sign In" button, it DOESNT work. The websites I was trying to use is orbitz.com - I can not use the drop down menu to select "No. of adults", "children" etc. The check-in, Check-out also does not show me a calender and I have to input it manually. okcupid.com - can not click on the sign-in button PLEASE HELP as this is really bothering me and limiting my use of websites.

All Replies (3)

more options

Hello jiggaman05, Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Once you get the pop-up, just select "'Start in Safe Mode"

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.


thank you

more options

ideato, you are amazing..!!!

more options

Okay, I determined by your instructions that the problem must be an addon. I performed all the steps to determine which one it is. Interesting enough though that when I enabled them 1 by 1 I ended up enabling ALL of them and yet I no longer have the problem????????? Electrons are a mystery!