Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

Changing password

  • 1 ŋuɖoɖo
  • 0 masɔmasɔ sia le wosi
  • 1 view
  • Nuɖoɖo mlɔetɔ Paul

nkrauchi
nkrauchi
more options

Please god help me. I am trying to change my password and it tells me my old password is incorrect. I sign in using the only password I have with Firefox, and use the same one to try and change it, but it keeps giving me this error message. I'm about to put my face through the monitor.

Please god help me. I am trying to change my password and it tells me my old password is incorrect. I sign in using the only password I have with Firefox, and use the same one to try and change it, but it keeps giving me this error message. I'm about to put my face through the monitor.
Screen ƒe photowo kpe ɖe eŋu

All Replies (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

This support article should help:

https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information#w_ive-forgotten-my-firefox-account-password-how-do-i-reset-it