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Can't use ''Enter''-button in some websites?

  • 3 Antworten
  • 2 haben dieses Problem
  • 15 Aufrufe
  • Letzte Antwort von Danlen

Danlen
Danlen
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Using www.solar.se yesterday to search for some article numbers but suddently the Enter-button stopped working when I tried to push it. That includes both Enter-buttons you have on a keyboard.

Called support on Solar.se if they knew what the problem was, and they said: Try with another browser, and that worked. So they said, try contact Mozila and see if they know that the problem is.

Suggestions?

Using www.solar.se yesterday to search for some article numbers but suddently the ''Enter''-button stopped working when I tried to push it. That includes both ''Enter''-buttons you have on a keyboard. Called support on Solar.se if they knew what the problem was, and they said: Try with another browser, and that worked. So they said, try contact Mozila and see if they know that the problem is. Suggestions?

Alle Antworten (3)

kobe
kobe
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Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Did you try to close and restart Firefox or reboot the computer?

Danlen
Danlen Fragesteller
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@Waka_Flocka_Flame

Cleared it, still same problem..


@ cor-el

Restarted the browser and the computer many times. Do I really need to reboot the computer? Could it maybe work if I reinstalled the browser? I'll try that one right now.