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Inserting links in Thunderbird mail causing message to freeze

  • 5 Antworten
  • 6 haben dieses Problem
  • 310 Aufrufe
  • Letzte Antwort von Sheri Moise

Sheri Moise
Sheri Moise
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In the past two days I've not been able to insert a hyperlink into an email via either the link icon nor the insert navigation.

When I hit either I am no longer able to do anything with the message I am working on it freezes. I am still able to go back to the rest of my mailboxes/folders without an issue.

Anyone know if this is a known issue or what the fix might be?

Thanks in advance.

In the past two days I've not been able to insert a hyperlink into an email via either the link icon nor the insert navigation. When I hit either I am no longer able to do anything with the message I am working on it freezes. I am still able to go back to the rest of my mailboxes/folders without an issue. Anyone know if this is a known issue or what the fix might be? Thanks in advance.

Ausgewählte Lösung

See https://support.mozilla.org/en-US/questions/1427177

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Alle Antworten (5)

sfhowes
sfhowes
  • Top 10 Contributor
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Ausgewählte Lösung

See https://support.mozilla.org/en-US/questions/1427177

Roger Bunch (Grub Runner Food Delivery)
Roger Bunch (Grub Runner Food Delivery)
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Its annoying. I can not create emails with links at all. I have had to use another email client due to this. Its been going on for weeks now. Being a business we need links and so far we are not getting what we need.

sfhowes
sfhowes
  • Top 10 Contributor
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Roger Bunch (Grub Runner Food Delivery) said
Its annoying. I can not create emails with links at all. I have had to use another email client due to this. Its been going on for weeks now. Being a business we need links and so far we are not getting what we need.

Did you do the tests mentioned in the link in my first reply?

Roger Bunch (Grub Runner Food Delivery)
Roger Bunch (Grub Runner Food Delivery)
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I switched back to version 115 and my problem went away. For some reason beta I could not fix it.

Sheri Moise
Sheri Moise Fragesteller
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Thank you sfhowes the launch in safe mode and then reset fixed the issue with inserting links. Appreciate the info I missed it when you posted. Glad I came back around to this.