Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Learn More

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

Horizontal scroll arrows not appearing on Amazon Prime Video on pc using Win10

  • 3 Antworten
  • 1 hat dieses Problem
  • 46 Aufrufe
  • Letzte Antwort von zeroknight

kestrelco
kestrelco
more options

The horizontal scroll arrows are not working on Amazon prime video using Firefox on a pc running Win10.

It hasn't worked for some time and I thought it was an Amazon problem, but I've tried other browsers and devises and it works on all of them EXCEPT Firefox.

My Firefox for pc is up to date. I have uninstalled and reinstalled twice. I have tried cntrl +/- thinking maybe I just wasn't seeing them - they're not there. All drivers are up to date.

I don't want to use another browser but i use Amazon prime video a LOT and this problem makes it nearly useless. HELP please?

The horizontal scroll arrows are not working on Amazon prime video using Firefox on a pc running Win10. It hasn't worked for some time and I thought it was an Amazon problem, but I've tried other browsers and devises and it works on all of them EXCEPT Firefox. My Firefox for pc is up to date. I have uninstalled and reinstalled twice. I have tried cntrl +/- thinking maybe I just wasn't seeing them - they're not there. All drivers are up to date. I don't want to use another browser but i use Amazon prime video a LOT and this problem makes it nearly useless. HELP please?

Ausgewählte Lösung

Try to set ui.primaryPointerCapabilities = 6 on the about:config page.

https://support.mozilla.org/en-US/search/?product=firefox&w=2&q=ui.primaryPointerCapabilities

Diese Antwort im Kontext lesen 👍 1

Alle Antworten (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Ausgewählte Lösung

Try to set ui.primaryPointerCapabilities = 6 on the about:config page.

https://support.mozilla.org/en-US/search/?product=firefox&w=2&q=ui.primaryPointerCapabilities

kestrelco
kestrelco Fragesteller
more options

Thank you! This solved the problem! Thanks much for your help!

zeroknight
zeroknight
more options

Do you have a touchscreen, tablet or other touch-based input devices connected to your PC?