Folders missing from folder pane in Unified Folders mode
The latest version of thunderbird 115.3.0 (54-bit) has rearranged my folders, and the junkmail folders for all my email addresses no longer exists. This is very alarming, but what is worse is that the trash folder for some email addresses no longer exists, which means as soon as I delete an email it is permenently gone. And some of my email addresses no longer have a 'sent' folder which means that after I have sent an email, there is no record of the email after it is sent. This is very concerning.
There is folder called 'junk' which should have 100s of emails in it, but it say there are only 17, When I select it, there are no emails there. The 'Drafts' folder only has some of my email addresses.
I would post a screenshot, but it would reveal all my email addresses.
The more I am looking into solving this the more I have discovered that thousands of my emails have disappeared. Especially those I have sent. I am devistated. These are my records.
How can I roll back to when thunderbird was reliable, and is there any way of salvaging this catastophe? And how can I trust thunderbird again, which was at one time most reliable?
I have tried the following advice I sought on bing:
To restore the Junk folder, you can go to Tools > Options > Security > Junk and check the box that says “Move new junk messages to”. Then, select “Other” and choose the Junk folder from the list. This will enable the Junk folder again and move any spam messages there. You can also right-click on any message and mark it as junk or not junk to train the filter. FAILED - IT HAS NOT RESTORED THE JUNK FOLDER
To restore the Sent folder, you can go to Tools > Account Settings > Copies & Folders and check the box that says “Place a copy in”. Then, select “Other” and choose the Sent folder from the list. This will enable the Sent folder again and save a copy of any messages you send there. You can also drag and drop any messages from your local folders to the Sent folder if you want to move them. LIMITED SUCCESS - 2 SENT FOLDERS HAVE BEEN RESTORED. Several have not been able to be restored using this method.
Another annoying change: It has put the 'File, Edit, View, Go, Message, etc' Tool bar under the 'Get Messages, Write, Reply etc" Tool bar. They should be the other way round.
I really hope all this can be solved.
Geändert am von Wayne Mery
Ausgewählte Lösung
They should all appear with View > Folders > All folders
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Are the folders you are missing subfolders of Inbox or Junk or other folders?
Thank you for replying.
The folders that are missing for most of the accounts are drafts, sent, junk (all accounts), trash. Some exist, most don't. Actually the v115 version also removed some of the email accounts, I must have been blinded to this with the disappointment of the revision because I noticed their return when I restored yesterday's computer image and everything is back to normal with version 102.15.0.
I'm now somwhat reluctant to try again. But I suppose, try again I must.
The picture below shows what I have in the restored old version. In the v115 There was nothing at all in junk and for all the other folders, some of the accounts were missing.
Geändert am von sheffield28
It looks as though no-one can help me. Where can I get dedicated support on this issue?
Thanks
Ausgewählte Lösung
They should all appear with View > Folders > All folders
Thank you Wayne, I got to see all my accounts using your solution.
I discovered that what the new version did was to re-adjust the settings from the previous version for the unified view switching many of them off. I had to go through them all to turn them back on.
I was a bit disconcerted, that after restoring the old version of Thunderbird so that I could update at a more convenient time, that it automatically updated to the new version today, forcing me to seek the solutions I needed imediately.
I do however like the change in layout and fonts, it is very fresh. Thank you.
I'm still seeking away to put the normally hidden tool bar, that I like have showing "File Edit View Go..." etc. at the top, rather than on the 2nd line otherwise, it looks very good.
Geändert am von sheffield28