Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Learn More

Strange white space when open FF

  • 2 Antworten
  • 1 hat dieses Problem
  • 9 Aufrufe
  • Letzte Antwort von Joshua Jacobs

more options

Hello,

Everytime when I open the FF I see the white space on the screen, please check the screenshot.

After I press F11 two times I see borwser normal again.

Thank you, Danijel

Hello, Everytime when I open the FF I see the white space on the screen, please check the screenshot. After I press F11 two times I see borwser normal again. Thank you, Danijel
Angefügte Screenshots

Alle Antworten (2)

more options

I need to tell you also some "maybe" useful infomormations:

- This issue start happening after last Windows updates.

- I have two monitors attached to the laptop docking station. When I open it on one monitor that white space shows ... but if I move FF to another monitor and closed it there and then reopen it, FF opens normaly.

Regards, Danijel

more options

Me too. I have 2 monitors: the laptop's screen (approx 194mm x 340mm) and the other is about 240mm x 432mm.

Sometimes (very sometimes) Firefox seems to confuse the height of the 2 monitors, and the 2nd one, Firefox shows a white stripe across the top of the browser app. The browser is not clickable in the white stripe at all. Let me rephrase: the browser app is CUT OFF at the top, and instead of showing the apps behind the cut off piece, it shows a white stripe. Clicking the white stripe clicks whatever app is behind the white stripe. I tried restarting the browser, but it stays like that. If I drag the browser to the laptop screen, it's fine. If I resize the browser on 2nd screen (viz. not maximized) then it looks fine. When I maximize it, the white stripe comes back. The only solution so far seems to be a reboot.

It started happening last year - not often, but it's very annoying - it hasn't happened again for a while, now today it just happened again.

I don't know how to determine whether it's a Firefox issue, hardware failure or Windows. Any hints will be appreciated.

@dmiskovic - thanks for the tip about pressing F11. I'll try to remember that next time it happens.