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All saved logins disappeared

  • 1 Antwort
  • 0 haben dieses Problem
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  • Letzte Antwort von Bithiah

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Hi Mozilla,

I've been using the same browser on my desktop computer for like 10 years.

Obviously after one of the updates I couldn't find any of my saved logins/passwords etc. There were a ton of updates over the years but I've never experienced something like this. I can't log in to any website where I had account as all of my data has been wiped out somehow. I just want to say that I'm the only one using this computer, and there is no risk that someone cleared that without my knowledge.

Is there a help for me? This is very frustrating and disappointing.

Thank you! Milos

Hi Mozilla, I've been using the same browser on my desktop computer for like 10 years. Obviously after one of the updates I couldn't find any of my saved logins/passwords etc. There were a ton of updates over the years but I've never experienced something like this. I can't log in to any website where I had account as all of my data has been wiped out somehow. I just want to say that I'm the only one using this computer, and there is no risk that someone cleared that without my knowledge. Is there a help for me? This is very frustrating and disappointing. Thank you! Milos
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Alle Antworten (1)

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Hey there!

Yes, it is a very frustrating situation. I recommend you to have a look at the following and see if it helps:

https://mzl.la/3Zxm5ce and https://mzl.la/3ivLoeg

Bithiah