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I instaleed the newest version of Unbuntu and now firefox no longer has any of my passwords

  • 6 Antworten
  • 0 haben dieses Problem
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  • Letzte Antwort von dragonworks1

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I upgraded my OS, Linux Unbuntu, Firefox has lost all my password and bookmarks

I upgraded my OS, Linux Unbuntu, Firefox has lost all my password and bookmarks

Alle Antworten (6)

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Is your old Firefox data available? Did you ever use sync?

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jonzn4SUSE said

Is your old Firefox data available? Did you ever use sync?

I have not other devices to sync to. I tried it, it led me nowhere. I have a laptop, that's it. I don't carry a cellphone or any other type of device.

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As far as I can tell my old firefox data is not longer available. I am not up on the use of the terminal in Unbuntu so I don't really know how to look.

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What was your process for updating the OS? Did just go through an update process or did you format partitions before the install?

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Which Firefox version are you currently using ? Is that the Snap version as that version uses a different location for the profile folder ?

You can check that on the "Help -> More Troubleshooting Information" (about:support) page.

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jonzn4SUSE said

What was your process for updating the OS? Did just go through an update process or did you format partitions before the install?

I just went through the update process on line. When I rebooted my wallpaper and desktop config had all changed. When I opened Mozilla it was totally different, no bookmarks, no passwords. I didn't think to copy everything. I do have some of my passwords but man, what a pain.