Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Learn More

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

help for a DUMMY

  • 1 Antwort
  • 1 hat dieses Problem
  • 3 Aufrufe
  • Letzte Antwort von Wayne Mery

geoffchat
geoffchat
more options

Greetings and sorry for being a nuance but as an 78yr old computer dummy/iliterate I am hoping that there are some of you out there that can help For some time now I have been getting the following message and it is starting to wear a bit thin

Thunderbird.exe-Application Error

The Exeption unknown software exeption (0xc0000409) occurred in the application at location 0x011f77d8. click on ok to terminate the program Regards with many thanks in advance Geoff

Greetings and sorry for being a nuance but as an 78yr old computer dummy/iliterate I am hoping that there are some of you out there that can help For some time now I have been getting the following message and it is starting to wear a bit thin Thunderbird.exe-Application Error The Exeption unknown software exeption (0xc0000409) occurred in the application at location 0x011f77d8. click on ok to terminate the program Regards with many thanks in advance Geoff

Ausgewählte Lösung

Try downloading from https://www.thunderbird.net/ and installing.

If that does not help, please start *Windows'* in safe mode with networking enabled - win7 https://support.microsoft.com/en-us/help/17419/windows-7-advanced-startup-options-safe-mode#start-computer-safe-mode=windows-7

  • Still in Windows safe mode, start Thunderbird in Troubleshoot mode

https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird

Does problem go away?

Diese Antwort im Kontext lesen 👍 0

Alle Antworten (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Ausgewählte Lösung

Try downloading from https://www.thunderbird.net/ and installing.

If that does not help, please start *Windows'* in safe mode with networking enabled - win7 https://support.microsoft.com/en-us/help/17419/windows-7-advanced-startup-options-safe-mode#start-computer-safe-mode=windows-7

  • Still in Windows safe mode, start Thunderbird in Troubleshoot mode

https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird

Does problem go away?