Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Learn More

Thunderbird hangs after 2-3 minutes; have to force quit

  • 2 Antworten
  • 1 hat dieses Problem
  • 8 Aufrufe
  • Letzte Antwort von emards

more options

Tbird recently auto-updated to 78.4.0. I have used it for many years, but now it hangs after 2-3 minutes whether I click on something or not and I have to force quit. Using Mac os 10.15.7, no extensions or add-ons, no anti-virus software. Tried starting in safe mode, no help. Uninstalled Tbird, then downloaded and installed again, no help. This is extremely frustating!

Tbird recently auto-updated to 78.4.0. I have used it for many years, but now it hangs after 2-3 minutes whether I click on something or not and I have to force quit. Using Mac os 10.15.7, no extensions or add-ons, no anti-virus software. Tried starting in safe mode, no help. Uninstalled Tbird, then downloaded and installed again, no help. This is extremely frustating!

Ausgewählte Lösung

Try running in OS X safe mode to test the possible effect of startup apps:

https://support.apple.com/en-ca/guide/mac-help/mh21245/mac

While antivirus is the most common startup app that causes hangs, there have been cases where other apps such as online backups have done the same.

Try also with a new profile created in 78, Help/Troubleshooting, about:profiles.

Diese Antwort im Kontext lesen 👍 0

Alle Antworten (2)

more options

Ausgewählte Lösung

Try running in OS X safe mode to test the possible effect of startup apps:

https://support.apple.com/en-ca/guide/mac-help/mh21245/mac

While antivirus is the most common startup app that causes hangs, there have been cases where other apps such as online backups have done the same.

Try also with a new profile created in 78, Help/Troubleshooting, about:profiles.

more options

Thanks, sfhowes. Making a new profile seems to have cured the problem.