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Firefox tabs keep crashing all the time

  • 10 Antworten
  • 1 hat dieses Problem
  • 49 Aufrufe
  • Letzte Antwort von FredMcD

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Recently my laptop was fixed by Dell (under warranty) and its motherboard was replaced. Since then tabs crash from time to time, a few time every hour. Sometimes upon opening a new URL sometimes while working. It writes "Gah. Your tab just crashed." Sometimes clicking "Recover" helps, sometimes it crashes again and I need to click it more times. It can happen in many varied sites: Whatsapp web, Google Docs, Gmail, eCommerce website and so on. I updated my Windows update, my Firefox and the graphic driver to the latest version, with no help. Here are a list of a few crashes happened during the last hour or two: bp-9de44d6a-3a90-4783-a7d3-c93180200922 bp-049c5dc5-b7fe-4833-aca2-a33c70200922 bp-d895ec6c-04d8-41c2-877f-85d720200922 bp-08c846e9-dd3a-4281-9d5d-72d8a0200922 bp-d476bbef-f778-4d8e-a764-f9d4f0200922 bp-22dce83a-48bb-45ad-9a0d-06cb40200922 Your help trying to find the problem and fix it is most appreciated!

Alle Antworten (10)

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bp-9de44d6a-3a90-4783-a7d3-c93180200922 Signature: js::jit::MaybeEnterJit

Crash Reason EXCEPTION_ACCESS_VIOLATION_EXEC

This is for Sumo's Related Bugs 1665579 RESOLVED DUPLICATE Crash in [@ js::jit::MaybeEnterJit] with javascript.options.warp enabled

1665432 RESOLVED FIXED Crash [@ ??] with new.target

1461724 NEW --- [ARM/ARM64] Crash in js::jit::MaybeEnterJit (SIGILL/SIGSEG on Xperia X/Xperia Z5/Galaxy S6)

1461480 RESOLVED INCOMPLETE [ARM64] Crash in js::jit::MaybeEnterJit (1MB aligned address)

1451720 NEW --- MaybeEnterJIT SIGSEGV crashes on Android/ARM64 (occasional)

1425132 RESOLVED DUPLICATE Crash in js::jit::MaybeEnterJit

858032 NEW --- [meta] crashes in EnterBaseline / EnterJit ++++++++++++++++++++++++++++++++++++++++++++++++ bp-049c5dc5-b7fe-4833-aca2-a33c70200922 Signature: trunc

Crash Reason EXCEPTION_ACCESS_VIOLATION_EXEC

This is for Sumo's Related Bugs 1517317 RESOLVED INVALID Crash in trunc

1502542 RESOLVED INCOMPLETE Thunderbird Crash in trunc +++++++++++++++++++++++++++++++++++++++++++++++ bp-d895ec6c-04d8-41c2-877f-85d720200922 Signature: @0x9bebee7c3f

Crash Reason EXCEPTION_ACCESS_VIOLATION_EXEC ++++++++++++++++++++++++++++++++++++++++++++++ bp-08c846e9-dd3a-4281-9d5d-72d8a0200922 Signature: trunc | nsGenericHTMLElement::GetURIAttr

Crash Reason EXCEPTION_ACCESS_VIOLATION_EXEC

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Gah-Your-tab-just-crashed https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent-and-get-help

We have recently seen multiple reports that Bitdefender is causing issues with tab crashes in Firefox 73.

It looks that Bitdefender has pushed an update to address this issue 21 Feb 2020

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https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

https://support.mozilla.org/en-US/kb/firefox-takes-long-time-start-up

https://support.mozilla.org/en-US/kb/quick-fixes-if-your-firefox-slows-down


MemTest LAST UPDATED : 12/04/2020 Could you please run a tool from http://memtest.org/ in order to check the integrity of your RAM?

You will need a thumb or disk drive to install it on.


Do you let Windows handle the page file or did you set a fixed size ? If you use a fixed size for the page file then try the former and let Windows handle the page file.

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I have read all the stuff above before sending this query. I tested in safe mode - it still crashed. I removed all add-ons - still crashed. I don't use bitdefender (I don't even know what it is, but I checked and there is no sign I have something like that on my PC - it's a fresh copy of Windows) I also tried to disable graphic acceleration. Nothing helps. I'll be glad if anybody find something more specific in my error reports, because I'm already after reading all the general stuff from the Internet that can be found by Googling my problem :-( Thank in advance!

Update: My Dell has a bios-based memory test, which passed. However I used the memtest.org application from a USB disk, and it also passed with 0 errors. Regarding page file - I kept (meanwhile) the default values, so yes, I do let Windows handle the page file. Anyway, as can be seen in the error logs, memory was far from being exhausted at the times of crashes (I have 16GB, more than 9GB were still free at a few I checked)

Geändert am von jo23

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A responce from jo23 was removed.

Sep 22, 2020, 6:09:20 AM

I have read all the stuff above before sending this query. I tested in safe mode - it still crashed. I removed all add-ons - still crashed. I don't use bitdefender (I don't even know what it is, but I checked and there is no sign I have something like that on my PC - it's a fresh copy of Windows) I also tried to disable graphic acceleration. Nothing helps. I'll be glad if anybody find something more specific in my error reports, because I'm already after reading all the general stuff from the Internet that can be found by Googling my problem :-( Thank in advance!

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Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia

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Thank you everybody, but unfortunately all these answers I have already found in other similar posts here, and none of them helped. I passed over all the links that were kindly sent above. I actually never post here, this is the first time. I always solve my problems by googling. But this time I'm really desperate! I tried memtest from a USB device, no errors. I also tried Dell's built in bios-based memory test, which passed. I don't have bitdefender. I tried Firefox safe mode - still it happened. I disabled hardware acceleration - still it crashed. I disabled all addons and extenstions - no help.

Does anybody seem to find something *specific* in my error reports that can give a clue as to my problem? Because all general tips didn't work.

Here is a another one from a few minutes ago, right after logging in to my Gmail account: bp-7d076118-6af4-481d-8d08-3609f0200922

Thanks in advance! jo.

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I don't know why my responses are removed. If I violate any rules, please inform me so I will not make the same mistakes in the future.

Meanwhile nothings helped, including Windows 10 safe mode. Tabs keep crashing, and at one case I got the blue screen.

Thanks to all of you who are trying to help.

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bp-7d076118-6af4-481d-8d08-3609f0200922 Signature: js::jit::MaybeEnterJit

Crash Reason EXCEPTION_ACCESS_VIOLATION_EXEC

Bug report same as https://support.mozilla.org/en-US/questions/1305397#answer-1352086

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I called for more help.

I also posted: Question owner responses removed Also crash report posting delayed. https://support.mozilla.org/en-US/forums/contributors/714528

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