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Restore session or start new session

  • 1 Antwort
  • 1 hat dieses Problem
  • 282 Aufrufe
  • Letzte Antwort von FredMcD

OliviaL
OliviaL
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Every time I open the browser a page says: "Sorry. We're having trouble getting your pages back". There are two buttons, restore session or start new session. It is annoying to have to do this every time. I have done everything suggested in the help section, from refreshing the browser, exiting browser properly and change the browser.sessionstore.max_resumed_crashes in the about:config. Nothing works.

Every time I open the browser a page says: "Sorry. We're having trouble getting your pages back". There are two buttons, restore session or start new session. It is annoying to have to do this every time. I have done everything suggested in the help section, from refreshing the browser, exiting browser properly and change the browser.sessionstore.max_resumed_crashes in the about:config. Nothing works.

Ausgewählte Lösung

You may have corrupt sessionstore [v56] sessionstore.jsonlz4 file(s). Delete all sessionstore* files and the sessionstore-backups folder.

Type about:support<enter> in the address bar.

Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder

Linux: Under the page logo on the left side, you will see Application Basics. Under this find Profile Directory. To its right press the button Open Directory.

Locate the above file. Then rename or delete it. Restart Firefox.


Don't delete the files if you need to rescue any data from them, just move them out of the profile folder to some location where Firefox doesn't look for them. You can try to read out their contents using this tool: https://www.jeffersonscher.com/res/scrounger.html

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FredMcD
FredMcD
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Ausgewählte Lösung

You may have corrupt sessionstore [v56] sessionstore.jsonlz4 file(s). Delete all sessionstore* files and the sessionstore-backups folder.

Type about:support<enter> in the address bar.

Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder

Linux: Under the page logo on the left side, you will see Application Basics. Under this find Profile Directory. To its right press the button Open Directory.

Locate the above file. Then rename or delete it. Restart Firefox.


Don't delete the files if you need to rescue any data from them, just move them out of the profile folder to some location where Firefox doesn't look for them. You can try to read out their contents using this tool: https://www.jeffersonscher.com/res/scrounger.html