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Not able to send Thunderbird Email

  • 3 Antworten
  • 1 hat dieses Problem
  • 5 Aufrufe
  • Letzte Antwort von Toad-Hall

klgriffith16
klgriffith16
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Not able to send emails through Thunderbird. Says that they are being blocked due to spam activity. What should I do?

Not able to send emails through Thunderbird. Says that they are being blocked due to spam activity. What should I do?

Geändert am von Wayne Mery

Alle Antworten (3)

Stans
Stans
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Which server are you sending messages from (e.g Gmail, or a private/custom domain)? In other words, who is the email service provider of your account (the account you're sending from), and who is the receiving provider? Is this message returned by the target/receiving remote server? Post a screenshot of the message you get or copy-paste it here. Edit out the username part of the email addresses for privacy.

Geändert am von Stans

klgriffith16
klgriffith16 Fragesteller
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This is the message that I am receiving back when I try and send an email. I believe the server is Webmail.

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: 


   host p3nlsmtpcp-v01.prod.phx3.gdg [72.167.191.78]
   SMTP error from remote mail server after end of data:
   552 5.2.0 hK26jAf9oCk9DhK27jnAzw :CPANEL: Access to this mail system has been blocked for kandice@ due to spam activity. Spam was seen coming from this account, and possibly other scripts running in it. For help resolving the issue, see http://x.co/spamclean. Once the compromise has been cleaned, please contact customer support to remove the block.


Reporting-MTA: dns; p3plcpnl0606.prod.phx3.secureserver.net

Action: failed Final-Recipient: rfc822;klgriffith16@ Status: 5.0.0 Remote-MTA: dns; p3nlsmtpcp-v01.prod.phx3.gdg Diagnostic-Code: smtp; 552 5.2.0 hK26jAf9oCk9DhK27jnAzw :CPANEL: Access to this mail system has been blocked for kandice@ due to spam activity. Spam was seen coming from this account, and possibly other scripts running in it. For help resolving the issue, see http://x.co/spamclean. Once the compromise has been cleaned, please contact customer support to remove the block.


ggrg.eml

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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All mail accounts will have a webmail account which you access via your browser.

ISP (internet service provider) is the company who provides your internet connectivity. You would have an email address provided by them. You may also have a free email address provided by eg: gmail. Both email addresses will have separate webmail accounts accessed by a browser.

The error message told you what steps to take. Did you follow the instructions? For help resolving the issue, see http://x.co/spamclean. Once the compromise has been cleaned, please contact customer support to remove the block.