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Firefox crashing every time I pull a tab to a new screen. Running 4 screens on linux mint currently.

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  • Letzte Antwort von TyDraniu

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AdapterDeviceID: GeForce GT 730/PCIe/SSE2 AdapterDriverVendor: nvidia/unknown AdapterDriverVersion: 384.130.0.0 AdapterVendorID: 0x10de Add-ons: formautofill%40mozilla.org:1.0,screenshots%40mozilla.org:39.0.0,webcompat%40mozilla.org:6.4.0,default-theme%40mozilla.org:1.0,yahoo%40search.mozilla.org:1.0,startpage%40search.mozilla.org:1.0,duckduckgo%40search.mozilla.org:1.0,twitter%40search.mozilla.org:1.0,wikipedia%40search.mozilla.org:1.0,langpack-en-CA%40firefox.mozilla.org:71.0buildid20191202093317,langpack-en-GB%40firefox.mozilla.org:71.0buildid20191202093317 BuildID: 20191202093317 ContentSandboxCapabilities: 119 ContentSandboxCapable: 1 ContentSandboxLevel: 4 CrashTime: 1578383239 DOMIPCEnabled: 1 EventLoopNestingLevel: 1 FramePoisonBase: 9223372036600930304 FramePoisonSize: 4096 InstallTime: 1578380611 IsWayland: 0 IsWaylandDRM: 0 MozCrashReason: Request 141.8: BadWindow (invalid Window parameter); 3 requests ago Notes: Linux Mint 18.3 SylviaFP(D00-L1000-W00000000-T000) WR? WR- OMTP? OMTP+3 Request 141.8: BadWindow (invalid Window parameter); 3 requests ago ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 616 StartupCrash: 0 StartupTime: 1578383178 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20191202093317","version":"71.0","vendor":"Mozilla","displayVersion":"71.0","platformVersion":"71.0","xpcomAbi":"x86_64-gcc3","updaterAvailable":false},"partner":{"distributionId":"mint","distributionVersion":"1.0","partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":["mint "]},"system":{"memoryMB":12011,"virtualMaxMB":null,"cpu":{"count":4,"cores":4,"vendor":"GenuineIntel","family":6,"model":26,"stepping":5,"l2cacheKB":256,"l3cacheKB":8192,"speedMHz":null,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2"]},"os":{"name":"Linux","version":"4.10.0-38-generic","locale":"en-US"},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","Headless":false,"adapters":[{"description":"GeForce GT 730/PCIe/SSE2","vendorID":"0x10de","deviceID":"GeForce GT 730/PCIe/SSE2","subsysID":null,"RAM":null,"driver":null,"driverVendor":"nvidia/unknown","driverVersion":"384.130.0.0","driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":2100,"screenHeight":1680}],"features":{"compositor":"basic","gpuProcess":{"status":"unavailable"},"wrQualified":{"status":"blacklisted"},"webrender":{"status":"opt-in"}}},"appleModelId":null},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"telemetryEnabled":false,"locale":"en-US","intl":{"requestedLocales":["en-US"],"availableLocales":["en-US","en-CA","en-GB"],"appLocales":["en-US","en-CA","en-GB","und"],"systemLocales":["en-US"],"regionalPrefsLocales":["en-US"],"acceptLanguages":["en-US","en"]},"update":{"channel":"release","enabled":true,"autoDownload":false},"userPrefs":{"browser.cache.disk.capacity":1048576,"browser.search.region":"US","browser.search.widget.inNavBar":false},"sandbox":{"effectiveContentProcessLevel":4},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":true,"defaultSearchEngine":"other-Google","defaultSearchEngineData":{"loadPath":"[https]www.linuxmint.com/google.xml","name":"Google","origin":"verified","submissionURL":"http://www.google.com/search?q="},"searchCohort":"nov17-2"},"profile":{"creationDate":18268,"firstUseDate":18268},"addons":{"activeAddons":{"formautofill@mozilla.org":{"version":"1.0","scope":1,"type":"extension","updateDay":18242,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18242},"screenshots@mozilla.org":{"version":"39.0.0","scope":1,"type":"extension","updateDay":18242,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Take clips and screenshots from the Web and save them temporarily or permanently.","name":"Firefox Screenshots","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18242},"webcompat@mozilla.org":{"version":"6.4.0","scope":1,"type":"extension","updateDay":18242,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compat","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18242}},"theme":{"id":"default-theme@mozilla.org","blocklisted":false,"description":"A theme with the operating system color scheme.","name":"Default","userDisabled":false,"appDisabled":false,"version":"1.0","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18268,"updateDay":null},"activePlugins":[{"name":"Shockwave Flash","version":"32.0.0.303","description":"Shockwave Flash 32.0 r0","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-shockwave-flash","application/futuresplash"],"updateDay":18222}],"activeGMPlugins":{"gmp-gmpopenh264":{"version":"1.8.1.1","userDisabled":false,"applyBackgroundUpdates":1}}},"experiments":{"new-bookmark-sync-study-release-70":{"branch":"active","type":"normandy-prefrollout","enrollmentId":"ab57ab78-7454-4acf-8392-e914440731b1"},"searchCohort":{"branch":"nov17-2"}}} ThreadIdNameMapping: 7797:"Gecko_IOThread",7798:"JS Watchdog",7799:"JS Helper",7802:"JS Helper",7800:"JS Helper",7803:"Timer",7804:"Netlink Monitor",7801:"JS Helper",7805:"Socket Thread",7810:"Cache2 I/O",7811:"Cookie",7814:"GMPThread",7815:"Worker Launcher",7816:"SoftwareVsyncThread",7817:"Compositor",7818:"ImgDecoder #1",7819:"ImageIO",7820:"ImageBridgeChild",7821:"IPDL Background",7822:"DOM Worker",7824:"QuotaManager IO",7828:"StyleThread#2",7826:"StyleThread#0",7827:"StyleThread#1",7829:"Breakpad Server",7836:"FS Broker 7832",7837:"ProcessHangMon",7856:"DataStorage",7857:"DNS Resolver #1",7861:"Cache I/O",7862:"HTML5 Parser",7863:"mozStorage #1",7864:"URL Classifier",7865:"Classifier Update",7866:"DNS Resolver #2",7867:"DNS Resolver #3",7868:"DOM Worker",7870:"mozStorage #2",7871:"mozStorage #3",7872:"DOM Worker",7889:"localStorage DB",7890:"mozStorage #4",7891:"mozStorage #5",7909:"FS Broker 7905",7922:"StreamTrans #4",7937:"DOM Worker",7940:"BgFileSaver",7943:"DOM File",7945:"BackgroundThreadPool #1",7949:"mozStorage #6",7955:"FS Broker 7951",7972:"SSL Cert #4",7975:"mozStorage #7",7976:"ImgDecoder #2",7977:"ImgDecoder #3",8013:"FS Broker 8009",8038:"mozStorage #8",8051:"FS Broker 8041",8075:"FS Broker 8071",8146:"FS Broker 8142",8157:"HTTP Handler Background", Throttleable: 1 URL: about:newtab UptimeTS: 61.35916748 Vendor: Mozilla Version: 71.0 useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

AdapterDeviceID: GeForce GT 730/PCIe/SSE2 AdapterDriverVendor: nvidia/unknown AdapterDriverVersion: 384.130.0.0 AdapterVendorID: 0x10de Add-ons: formautofill%40mozilla.org:1.0,screenshots%40mozilla.org:39.0.0,webcompat%40mozilla.org:6.4.0,default-theme%40mozilla.org:1.0,yahoo%40search.mozilla.org:1.0,startpage%40search.mozilla.org:1.0,duckduckgo%40search.mozilla.org:1.0,twitter%40search.mozilla.org:1.0,wikipedia%40search.mozilla.org:1.0,langpack-en-CA%40firefox.mozilla.org:71.0buildid20191202093317,langpack-en-GB%40firefox.mozilla.org:71.0buildid20191202093317 BuildID: 20191202093317 ContentSandboxCapabilities: 119 ContentSandboxCapable: 1 ContentSandboxLevel: 4 CrashTime: 1578383239 DOMIPCEnabled: 1 EventLoopNestingLevel: 1 FramePoisonBase: 9223372036600930304 FramePoisonSize: 4096 InstallTime: 1578380611 IsWayland: 0 IsWaylandDRM: 0 MozCrashReason: Request 141.8: BadWindow (invalid Window parameter); 3 requests ago Notes: Linux Mint 18.3 SylviaFP(D00-L1000-W00000000-T000) WR? WR- OMTP? OMTP+3 Request 141.8: BadWindow (invalid Window parameter); 3 requests ago ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 616 StartupCrash: 0 StartupTime: 1578383178 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20191202093317","version":"71.0","vendor":"Mozilla","displayVersion":"71.0","platformVersion":"71.0","xpcomAbi":"x86_64-gcc3","updaterAvailable":false},"partner":{"distributionId":"mint","distributionVersion":"1.0","partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":["mint "]},"system":{"memoryMB":12011,"virtualMaxMB":null,"cpu":{"count":4,"cores":4,"vendor":"GenuineIntel","family":6,"model":26,"stepping":5,"l2cacheKB":256,"l3cacheKB":8192,"speedMHz":null,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2"]},"os":{"name":"Linux","version":"4.10.0-38-generic","locale":"en-US"},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","Headless":false,"adapters":[{"description":"GeForce GT 730/PCIe/SSE2","vendorID":"0x10de","deviceID":"GeForce GT 730/PCIe/SSE2","subsysID":null,"RAM":null,"driver":null,"driverVendor":"nvidia/unknown","driverVersion":"384.130.0.0","driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":2100,"screenHeight":1680}],"features":{"compositor":"basic","gpuProcess":{"status":"unavailable"},"wrQualified":{"status":"blacklisted"},"webrender":{"status":"opt-in"}}},"appleModelId":null},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"telemetryEnabled":false,"locale":"en-US","intl":{"requestedLocales":["en-US"],"availableLocales":["en-US","en-CA","en-GB"],"appLocales":["en-US","en-CA","en-GB","und"],"systemLocales":["en-US"],"regionalPrefsLocales":["en-US"],"acceptLanguages":["en-US","en"]},"update":{"channel":"release","enabled":true,"autoDownload":false},"userPrefs":{"browser.cache.disk.capacity":1048576,"browser.search.region":"US","browser.search.widget.inNavBar":false},"sandbox":{"effectiveContentProcessLevel":4},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":true,"defaultSearchEngine":"other-Google","defaultSearchEngineData":{"loadPath":"[https]www.linuxmint.com/google.xml","name":"Google","origin":"verified","submissionURL":"http://www.google.com/search?q="},"searchCohort":"nov17-2"},"profile":{"creationDate":18268,"firstUseDate":18268},"addons":{"activeAddons":{"formautofill@mozilla.org":{"version":"1.0","scope":1,"type":"extension","updateDay":18242,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18242},"screenshots@mozilla.org":{"version":"39.0.0","scope":1,"type":"extension","updateDay":18242,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Take clips and screenshots from the Web and save them temporarily or permanently.","name":"Firefox Screenshots","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18242},"webcompat@mozilla.org":{"version":"6.4.0","scope":1,"type":"extension","updateDay":18242,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compat","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18242}},"theme":{"id":"default-theme@mozilla.org","blocklisted":false,"description":"A theme with the operating system color scheme.","name":"Default","userDisabled":false,"appDisabled":false,"version":"1.0","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18268,"updateDay":null},"activePlugins":[{"name":"Shockwave Flash","version":"32.0.0.303","description":"Shockwave Flash 32.0 r0","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-shockwave-flash","application/futuresplash"],"updateDay":18222}],"activeGMPlugins":{"gmp-gmpopenh264":{"version":"1.8.1.1","userDisabled":false,"applyBackgroundUpdates":1}}},"experiments":{"new-bookmark-sync-study-release-70":{"branch":"active","type":"normandy-prefrollout","enrollmentId":"ab57ab78-7454-4acf-8392-e914440731b1"},"searchCohort":{"branch":"nov17-2"}}} ThreadIdNameMapping: 7797:"Gecko_IOThread",7798:"JS Watchdog",7799:"JS Helper",7802:"JS Helper",7800:"JS Helper",7803:"Timer",7804:"Netlink Monitor",7801:"JS Helper",7805:"Socket Thread",7810:"Cache2 I/O",7811:"Cookie",7814:"GMPThread",7815:"Worker Launcher",7816:"SoftwareVsyncThread",7817:"Compositor",7818:"ImgDecoder #1",7819:"ImageIO",7820:"ImageBridgeChild",7821:"IPDL Background",7822:"DOM Worker",7824:"QuotaManager IO",7828:"StyleThread#2",7826:"StyleThread#0",7827:"StyleThread#1",7829:"Breakpad Server",7836:"FS Broker 7832",7837:"ProcessHangMon",7856:"DataStorage",7857:"DNS Resolver #1",7861:"Cache I/O",7862:"HTML5 Parser",7863:"mozStorage #1",7864:"URL Classifier",7865:"Classifier Update",7866:"DNS Resolver #2",7867:"DNS Resolver #3",7868:"DOM Worker",7870:"mozStorage #2",7871:"mozStorage #3",7872:"DOM Worker",7889:"localStorage DB",7890:"mozStorage #4",7891:"mozStorage #5",7909:"FS Broker 7905",7922:"StreamTrans #4",7937:"DOM Worker",7940:"BgFileSaver",7943:"DOM File",7945:"BackgroundThreadPool #1",7949:"mozStorage #6",7955:"FS Broker 7951",7972:"SSL Cert #4",7975:"mozStorage #7",7976:"ImgDecoder #2",7977:"ImgDecoder #3",8013:"FS Broker 8009",8038:"mozStorage #8",8051:"FS Broker 8041",8075:"FS Broker 8071",8146:"FS Broker 8142",8157:"HTTP Handler Background", Throttleable: 1 URL: about:newtab UptimeTS: 61.35916748 Vendor: Mozilla Version: 71.0 useragent_locale: en-US This report also contains technical information about the state of the application when it crashed.

Alle Antworten (1)

TyDraniu
TyDraniu
  • Top 25 Contributor
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We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted/Unsubmitted Crash Reports will appear, similar to the one shown below.
  2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx57

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.