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V40.0.3 is only refreshing screens when the cursor is moved

  • 3 Antworten
  • 2 haben dieses Problem
  • 36 Aufrufe
  • Letzte Antwort von cor-el

robw14
robw14
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Hi I am operating windows 7 and have the latest version of Firefox. When requesting a web action Firefox will only refresh when the cursor is in constant motion. I have tried refreshing Firefox and this hasnt helped. The problem began a number of weeks ago. Any help would be appreciated.

Thanks

Hi I am operating windows 7 and have the latest version of Firefox. When requesting a web action Firefox will only refresh when the cursor is in constant motion. I have tried refreshing Firefox and this hasnt helped. The problem began a number of weeks ago. Any help would be appreciated. Thanks

Alle Antworten (3)

FredMcD
FredMcD
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Separate Issue; Your System Details shows;

Installed Plug-ins

Adobe PDF Plug-In For Firefox and Netscape "9.5.5" Out-Of-Date

Shockwave Flash 18.0 r0 Shockwave Flash 16.0 r0
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Note: Edge on Win10 does not use ActiveX version but its own Flash.

Flash: Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac

Then reinstall the latest version.

Flash Player Version 19.0.0.185
https://www.adobe.com/products/flashplayer/distribution3.html Note: Windows users must download the “Internet Explorer” and “Plugin-based browsers” installers.

FredMcD
FredMcD
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Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options) key, and then starting Firefox. Is the problem still there?

Start your Computer in safe mode with networking. Then start Firefox. Try Safe web sites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can also do a malware check with several malware scanning programs on the Windows computer.

Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also: