Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Learn More

Internet connection is unstable

  • 4 Antworten
  • 2 haben dieses Problem
  • 52 Aufrufe
  • Letzte Antwort von Sakke

more options

Hi, For a week now my Firefox internet connection has been unstable. Typically after opening a new tab I need to click the "Try again" button on the "Server not found"-page several times (5-10) to finally create a connection.

I am running Firefox 39.0 on Win XP Pro SP3. Firewall settings look ok. Browsing and virus protection is by F-Secure (up-to-date). Unfortunately the problem appears not to be affecting Firefox alone (Chrome and Outlook email access are similarly unstable).

I am using a shared wifi connection via a Windowsphone, and can connect with the phone's browser without issues (so I don't think the problem is ISP related).

I performed a full virus scan without issues reported.

Any advice would be welcome. Thanks!

Hi, For a week now my Firefox internet connection has been unstable. Typically after opening a new tab I need to click the "Try again" button on the "Server not found"-page several times (5-10) to finally create a connection. I am running Firefox 39.0 on Win XP Pro SP3. Firewall settings look ok. Browsing and virus protection is by F-Secure (up-to-date). Unfortunately the problem appears not to be affecting Firefox alone (Chrome and Outlook email access are similarly unstable). I am using a shared wifi connection via a Windowsphone, and can connect with the phone's browser without issues (so I don't think the problem is ISP related). I performed a full virus scan without issues reported. Any advice would be welcome. Thanks!

Ausgewählte Lösung

I seemed to have found a solution by modifying the DNS server definitions. I unchecked Obtain DNS server addresses automatically and specified the preferred and alternate DNS server addresses (used 8 8 8 8 and 8 8 4 4 respectively).

Diese Antwort im Kontext lesen 👍 0

Alle Antworten (4)

more options

Contact your ISP and have them test your service.

Unplug your modem(s) for a 10 count, then restore to re-boot it.


Separate Issue; Your System Details shows;

Installed Plug-ins

Shockwave Flash 18.0 r0

Adobe Shockwave for Director Netscape plug-in, version 12.0.5.146 Adobe Shockwave for Director Netscape plug-in, version 12.0.6.147
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Flash: Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac

Then reinstall the latest version.

Flash Player Version 18.0.0.209
https://www.adobe.com/products/flashplayer/distribution3.html
Note: Windows users must download the “Internet Explorer” and “Plugin-based browsers” installers.

Shockwave Director: Shockwave Standalone Installer / Uninstaller{web link} Shockwave Director Version 12.1.9.159 http://get.adobe.com/shockwave/

more options

Thanks! Unfortunately the problem remains after re-installing Flash Player and Shockwave. Also, I don't think it is ISP related since my mobile data connection works fine (same connection that I am sharing from my laptop). And ISP has not reported problems in my area.

more options

FredMcD said

Unplug your modem(s) for a 10 count, then restore to re-boot it.'
more options

Ausgewählte Lösung

I seemed to have found a solution by modifying the DNS server definitions. I unchecked Obtain DNS server addresses automatically and specified the preferred and alternate DNS server addresses (used 8 8 8 8 and 8 8 4 4 respectively).