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I would like to change the email for my Downloadhelper license

  • 2 Antworten
  • 1 hat dieses Problem
  • 34 Aufrufe
  • Letzte Antwort von computerman

computerman
computerman
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Trying to get to support for Downloadhelper but no luck the forum site times out when you try to get to it. I am trying to change the email for my license for downloadhelper from ...@hotmail.com to ...@hotmail.ca. It also seems that Downloadehelper does not work anymore once FF was upgraded to ver 36. I have noticed on the forums that there is a major issue with Downloadhelper and ver 36.

edit: removed personal information for your protection. (philipp)

Trying to get to support for Downloadhelper but no luck the forum site times out when you try to get to it. I am trying to change the email for my license for downloadhelper from ...@hotmail.com to ...@hotmail.ca. It also seems that Downloadehelper does not work anymore once FF was upgraded to ver 36. I have noticed on the forums that there is a major issue with Downloadhelper and ver 36. <sub>edit: removed personal information for your protection. (philipp)</sub>

Geändert am von philipp

Ausgewählte Lösung

hi computerman, sorry but we won't be able to help you with licensing issues of third-party products either. the contact page of video downloadhelper states the following though:

If you have purchased a product from us, you can send us a mail to the address provided in the payment confirmation mail. You will be ensured of a priority support.
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philipp
philipp
  • Moderator
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Ausgewählte Lösung

hi computerman, sorry but we won't be able to help you with licensing issues of third-party products either. the contact page of video downloadhelper states the following though:

If you have purchased a product from us, you can send us a mail to the address provided in the payment confirmation mail. You will be ensured of a priority support.
computerman
computerman Fragesteller
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Thanks for the information I sent an email to sales for downloadhelper.