Firefox supportforum

Scrolling in Firefox is causing any webpage to scroll many lines at once with a single click, and it seems to be exclusively happening to Firefox, as every other application scrolls normally. I have tried searching here and elsewhere for a solution, and I have tried to change about:config settings based on the recommendations I could find to no avail. I have also tried to refresh Firefox and have used Troubleshoot Mode, but those too have not worked. I have no clue as to what could have caused this, as I have not been messing with any settings prior to this.

Hey,

I've been having an odd issue with Firefox where tabs where I attempt to access youtube.com will immediately crash. This issue first arose when I attempted to log in to Youtube, and had never occurred before. When I did that login, the tab crashed, and I have been unable to access the website since (100% crash rate).

Basic details: The website does not visually load at all. However, the URL bar icons for the website do briefly appear prior to tab crash. (Autoplay button, etc). The crash is never reported in about:crashes.

I've tried the following tests, unsuccessfully: - Logging out of all Google accounts separately - Disabling all extensions - Transferring all of my data to a new computer - Reinstalling Firefox - Rebooting Firefox in troubleshooting mode

This problem does not occur on my Windows machine but occurred on my previous intel-based Mac and now on my current Apple Silicon Mac.

The only success I have had is in creating an entirely new Firefox profile. However, I would prefer to fix the issue, as I assume that porting all my settings to the new profile would... also probably bring the bug along.

Thanks for reading & any advice is appreciated.

Hi,

I am a student, who tend to mass download files at once. The annoying part is that after every download, firefox automatically opens up the downloaded file in a new tap. How can I disable automatically open files after download?

Thanks.

Help! I just installed the latest Firefox 120.0 and I have a huge problem:

I work a lot with the address bar. I type a few characters and choose a URL from my history that I need to work with, then modify that URL by typing or pasting, to get the address I need. Now, I can't do that. Either I accept the full URL suggested or I must type a completely new one. That's a huge obstacle for me. I absolutely need to work with, i.e. select and modify, URLs that I have previously visited.

Please tell me there is a way to do this!

what triggers the captive portal login... ? It's a great feature on a phone!

I am experiencing it on Linux 6.1.0-13-amd64 #1 SMP PREEMPT_DYNAMIC Debian 6.1.55-1 (2023-09-29) x86_64 GNU/Linux, Firefox 115.1 (esr?) to 120.0.

Firefox is talking out through a Comcast-supplied router to the outside world and the captive portal attempt is being sent to one of localhost's aliases.

The firewall was setup as ufw disable; ufw reset; ufw default deny incoming; ufw default allow outgoing; ufw enable. The local apache is reporting attempts to access localhost's /canonical.html every 3 seconds. 127.0.0.1 - - [22/Nov/2023:06:10:55 -0800] "GET /canonical.html HTTP/1.1" 301 582 "-" "Mozilla/5.0 (X11; Linux x86_64; rv:120.0) Gecko/20100101 Firefox/120.0" sc:80 127.0.0.1 - - [22/Nov/2023:06:10:58 -0800] "GET /canonical.html HTTP/1.1" 301 582 "-" "Mozilla/5.0 (X11; Linux x86_64; rv:120.0) Gecko/20100101 Firefox/120.0" sc:80 127.0.0.1 - - [22/Nov/2023:06:11:01 -0800] "GET /canonical.html HTTP/1.1" 301 582 "-" "Mozilla/5.0 (X11; Linux x86_64; rv:120.0) Gecko/20100101 Firefox/120.0" sc:80 127.0.0.1 - - [22/Nov/2023:06:11:04 -0800] "GET /canonical.html HTTP/1.1" 301 582 "-" "Mozilla/5.0 (X11; Linux x86_64; rv:120.0) Gecko/20100101 Firefox/120.0" sc:80 127.0.0.1 - - [22/Nov/2023:06:11:07 -0800] "GET /canonical.html HTTP/1.1" 301 582 "-" "Mozilla/5.0 (X11; Linux x86_64; rv:120.0) Gecko/20100101 Firefox/120.0" sc:80 127.0.0.1 - - [22/Nov/2023:06:11:10 -0800] "GET /canonical.html HTTP/1.1" 301 582 "-" "Mozilla/5.0 (X11; Linux x86_64; rv:120.0) Gecko/20100101 Firefox/120.0" sc:80 127.0.0.1 - - [22/Nov/2023:06:11:13 -0800] "GET /canonical.html HTTP/1.1" 301 582 "-" "Mozilla/5.0 (X11; Linux x86_64; rv:120.0) Gecko/20100101 Firefox/120.0"

I'm getting Access denied Reference #18.6b01cb8.1700662622.22a58314 only on tesco.com since last nights firefox update.

All other sites are funtional (at least no others found yet). I have cleared cache and cookies but still getting the issue.

The site is up and accessible by ms edge.

I have run in troubleshooting mode and taken off any extensions, still no change.

Running windows 10 (latest updates)

Malwarebytes is reporting no issues.

I want to be able to start a live stream in Mighty Networks - all seems to work, except the go live button is blanked out. I tried all the usual up to reinstalling firefox and generating a new userprofile in windows 11 and getting a brand new firefox version running in the new userprofile. With other browsers like chrome it just works fine.

On my latptop running windows 10 firefox does not encouter this problem.

Any suggestions are very welcome, I can of course switch browsers but would prefer to see this issue resolved.

Curious to hear if any other users encounter the same issue,

Thanks for any help provided,

Bart

Firefox just updated to version 120.0 I hadn't used youtube for a while. When I tried to play youtube videos none of them will play, only get a green screen with audio In troubleshooting mode they will play Refreshing firefox does not fix the problem

After the most recent update, Firefox often takes 30 seconds or longer to load pages. This behavior began yesterday and has continued today. This isn't the first time this has happened. Solutions?

Hello, I recently downloaded Firefox and transferred all my data from Chrome to Firefox. Everything transferred well and for a day all my bookmarks were visible at the top of the page. Then I turned off bookmarks to only show on a new tab, and then later realized that the bookmarks were not being displayed on the new tab. And even when I turned bookmarks to always show on all tabs the bar is there but nothing is displayed. All my bookmarks are still in the Firefox Library and I can save new bookmarks to the library, but the bookmarks bar above still remains empty. Clicking Import and Backup in the Library and clicking Restore hasn't returned the bookmarks to the bookmarks bar. Does anyone know how to fix this?

Hello this is Don. I am using Win10 with Firefox 120.0 64 Bit as my default browser I am having a problem with logging in to The Sony Community Forum where I help Sony users. I enter my email as my Sign in ID then press enter to get to the password screen and it goes to the spinning grey circle on a white screen. My Memory and CPU gets really high and my browser locks up and I have to go to task manager and End Task for all Firefox processes to unlock it. I have no problem getting in to the website with MS Edge but I hate using it but I have to in order to sign in to Sony Community Forum and help users. I have have done a full system scan for malware with Norton, MSERT, Malwarebytes and Windows Defender. I have done a REFRESH of Firefox and I have even uninstalled and re-installed Firefox and nothing helps. I have it set to auto clear everything under History including Cache and Cookies. There is something about this Forum that for the past week will not let me in. I have emailed my Sony Advocacy leader and he is having the Web Site Team looking into it. This is the only website I cannot log in to. I have used Firefox for years and do not want to have to go to something else.

Respectfully, Don

I can sign into YouTube ok, and the pictures of the video's are ok, but whatever I try to watch I get a green screen and just the video sound? It started happening yesterday. I am getting fed up with YouTube and the issues it has with Firefox. I'm having to use Microsoft Edge to watch videos. I've done the 3 resets it says on the support page, but still have the issue. Many thanks for getting back to me.

Firefox recently started banking protection when it thinks I am accessing a bank Web site. Settings has no information about it. How can I exempt a particular site from banking protection?

Twitter not working properly on Firefox (Volume on videos can't be changed, hovering over buttons doesn't do anything and font looks a bit off, could be just Firefox font or something) works on chrome and other browsers.

Video link that shows this of: https://youtu.be/3Lk83z-ozVI?si=uWYjGhFk294Hn9Dj

Greetings!

This is so strange.

My Screenshot Icon in FF 120 is gone. Tried adding it back, but it's not there under More Tools -> Customize Toolbar. Overllayed Firefox with a new install - no change. Disabled/enabled extensions and themes. No go.

Am I the only one? Any ideas?

Thanks. :)

I use CCleaner>Options>Cookies to save cookies in certain containers. I see that Firefox uses userContextId to specify a container. Where can I find which userContextId NUMBER is assigned to which container NAME?

I am running Firefox v 120.0 (64bit) on Windows 10 Pro version 22H2 OS build 19045.3570 and today Firefox has stopped playing the video track on youtube videos or any video that is embedded in a page. Audio works but the screen just shows a blank field of green. The progress bar will show frames from the video. IF I run Firefox in trouble shooting mode the videos play as normal with video and audio tracks.

I have already refreshed fire fox and uninstalled and reinstalled it but the video track is still a blank field of green in both full screen and small screen modes.

Anyone have any ideas on what configuration setting may be causing this? Thanks in advance, Brocky

As the title says i have enabled always ask where to save files but when i try to download files it saves them in my Download files most of the times.I didnt have the problem yesterday. Can you please help.

It is ABSURD https://bigthink.com/neuropsych/tab-overload/

Why browsers UI didn't change from 1999, when we know it causes tab overload, brain has to constantly filter everything it sees and how we engage with information is cruical in this age. All we get after 24 years are 4 categories to group tabs. I had even 3000 tabs peaking, average 1000+ reading philosophy. Einstein said: "human stupidity is infinite"...

Bookmarks are atrocious, you cannot even scroll panel with mouse holding bar, cannot cltr+f for existing folders, bookmark manager doesn't find existing folders, it sorts folders with bookmarks together contained under a folder... Doesn't have even tags, with thousands of bookmarks and folders, it would take 10 minutes to find fitting folder... I didn't also find any good 3rd party solutions really...

There are tab manager addons, but if you have again a lot of different tabs, it won't help you, it is useful for short-term workloads, but then you have nothing to store things in more permanent way. Also making notes all the time with reading would cost too energy especially if you need to research many things together... There is prototype of AI that saves all things based how you hover cursor over text etc. It would be great if it supported AI tracking and then highlights important info and makes notes, it is not publicly available yet in some solution...

Note taking programs suffer from same issues, missing core features, chat with AI is still very rudimentary and won't help you bring some small notes or piece of info you read 2 years ago, or something specific on-demand... When note taking program cannot even collapse notebooks on main view and you have seeing like 100ths different entries, or doesn't show available tags and selecte multiple of them quickly together under each notebook...

bottom line: there is no tab management really and all addons are really basic and doesn't support long-term intelligent storage for a lots of tabs so you find what you look for later, bookmarks are unuseable after certain amount (again no good third party solutions i saw...). Note taking programs all suffer from same issues, missing core features, again it is impossible to navigate any else way except using tags, but then if you have many then what, you cannot use tags to find thing nested under 20 other things, some specific bit of info, it will still be vehement to sort, if you cannot use multiple things together like jump to notebook and then see all tags what are there available, which would work better, you cannot remember all tags in each notebook you have... All solutions that exist missing core features and are overly simplistic and vehement... This gave me executive dysfunctions...

And if i give feedback to devs of absolutely logical core things, or what could be better and is missing and what stems from purpose and function and is self-evident: they tell me i am brilliant, it is ABSURD... Don't know what to say... 2023 there is still not way to efficiently make notes, capture knowledge... Even my former 160IQ friend said he had millions of files on disk basically has no idea where anything is... Learns everything from memory as he reads it before he goes to next things... It is really dumb in information age, so much interesting things from what we read is permanently lost, there is no really good way to capture info and link it and bring it easily later... Just diet, or healthy lifestyle can be complex and many different areas that are related and are under 20 other things... IT is impossible to find something later... It is absurdly bad how devs don't realize these things and normal ppl tell you you are crazy if you have over 10 tabs, while it was shown today work can generate easily over 100 tabs and it is important to manage information well... Yet there are no solutions, would have to hire programmer for every small thing i notice somewhere is missing, or is vehement useless basically...