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mathletics loads but cannot be played in my daughters sign on but works on the same computer with my sign on

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when questions are answered on my daughters CPU usage goes straight to 100% and stays there for a long time if you go out and back in then you can go on to the next question but then it starts all over again but on the same browser on my login it works fine and fast. this is with Mathletics.com works great on chrome browser.

when questions are answered on my daughters CPU usage goes straight to 100% and stays there for a long time if you go out and back in then you can go on to the next question but then it starts all over again but on the same browser on my login it works fine and fast. this is with Mathletics.com works great on chrome browser.