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Username issue

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  • Seneste svar af Paul

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I have made Firefox my default browser on my laptop. When reviewing my account I noticed that the original username (e-mail address) I created the account with no longer exists. Is it possible to replace my new e-mail address for the old one, and use it as the new User Name?

  Thanks in advance for your help.
I have made Firefox my default browser on my laptop. When reviewing my account I noticed that the original username (e-mail address) I created the account with no longer exists. Is it possible to replace my new e-mail address for the old one, and use it as the new User Name? Thanks in advance for your help.

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Hi

You would need to have access to the existing email address used for your Firefox Account to be able to change it over as we would use that address to verify the identity of the account holder.