Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

unable to play Amazon video even after enabling Widevine Content Decryption.

  • 2 svar
  • 1 har dette problem
  • 6 visninger
  • Seneste svar af cor-el

more options

I'm unable to play Amazon prime video with Firefox version 78.9.0esr. It just pops out a message saying "Firefox is installing some additional add-ons. Please try again later".

Alle svar (2)

more options

Try to toggle DRM off/on to see if that makes Firefox (re)load DRM components.

You can check the Browser Console for messages about requesting the Widevine plugin. You can use the filter and only enable XHR.


more options

Also make sure to update to Firefox 88.0.1.


Stil et spørgsmål

Du skal logge ind på din konto for at svare på et indlæg. Start et nyt spørgsmål, hvis du ikke har en konto endnu.