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while playing videos the tab is getting crashed

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Alle svar (2)

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Hello,,

Turn off hardware acceleration by following method
   Open Google Chrome.
   Click Customize and Control Google Chrome > Settings.
   Click on Show advanced settings and scroll to the System section.
   Uncheck Use hardware acceleration when available and restart Google Chrome.

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Hi yasmeenfatima456, glad to see you on Mozilla Support Forum.

Here's a way you can fix the problem:-

  • Click the menu button. and select Options.
  • Select the General panel.
  • Under Performance, uncheck Use recommended performance settings.
  • Uncheck Use hardware acceleration when available.
  • Click the Firefox menu and select Exit.
  • Start Firefox the way you normally do.

If it doesn't solved your problem, then feel free to ask in Reply Section. Thanks for raising your question in Mozilla Support Forum.

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