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Firefox crashes

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Firefox immediately goes to the crash report dialog about half the time I start it. When this happens it takes up to 15 times restarting it for it to actually start. I've tried a clean install and starting in safe mode but the same thing happens. The most recent crash report ID is bp-a433666b-c733-415f-940a-e29210190805. Can anyone help with this?

Firefox immediately goes to the crash report dialog about half the time I start it. When this happens it takes up to 15 times restarting it for it to actually start. I've tried a clean install and starting in safe mode but the same thing happens. The most recent crash report ID is bp-a433666b-c733-415f-940a-e29210190805. Can anyone help with this?

Valgt løsning

In case anyone comes across this in the future, updating to firefox 69 fixed the problem.

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Citér

Yderligere systemdetaljer

Program

  • Firefox 68.0.1
  • User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:68.0) Gecko/20100101 Firefox/68.0
  • Support-URL: https://support.mozilla.org/1/firefox/68.0.1/Linux/en-US/

Udvidelser

  • Amazon.com 1.1 (amazondotcom@search.mozilla.org)
  • Bing 1.0 (bing@search.mozilla.org)
  • DuckDuckGo 1.0 (ddg@search.mozilla.org)
  • eBay 1.0 (ebay@search.mozilla.org)
  • Google 1.0 (google@search.mozilla.org)
  • Twitter 1.0 (twitter@search.mozilla.org)
  • Wikipedia (en) 1.0 (wikipedia@search.mozilla.org)
  • Fixed Zoom 2.1.5 ({a655a6b2-69a5-40de-a3b8-3f7f200c95a7}) (Inactive)
  • GNOME Shell integration 10.1 (chrome-gnome-shell@gnome.org) (Inactive)
  • GSConnect 6 (gsconnect@andyholmes.github.io) (Inactive)
  • Honey 11.3.5 (jid1-93CWPmRbVPjRQA@jetpack) (Inactive)
  • LastPass: Free Password Manager 4.29.0.4 (support@lastpass.com) (Inactive)

Javascript

  • incrementalGCEnabled: True

Grafik

  • adapterDescription: Mesa DRI Intel(R) HD Graphics (Whiskey Lake 3x8 GT2)
  • adapterDeviceID: 0x3ea0
  • adapterDrivers:
  • adapterRAM: 3072MB
  • adapterVendorID: 0x8086
  • contentUsesTiling: False
  • crashGuards: []
  • driverDate:
  • driverVendor: mesa/i965
  • driverVersion: 19.1.3.0
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'blocked', u'description': u'Compositing', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'blocked', u'message': u'Acceleration blocked by safe-mode', u'type': u'runtime'}], u'name': u'HW_COMPOSITING'}, {u'status': u'unavailable', u'description': u'OpenGL Compositing', u'log': [{u'status': u'unavailable', u'message': u'Hardware compositing is disabled', u'type': u'default'}], u'name': u'OPENGL_COMPOSITING'}, {u'status': u'unavailable-in-safe-mode', u'description': u'WebRender', u'log': [{u'status': u'opt-in', u'message': u'WebRender is an opt-in feature', u'type': u'default'}, {u'status': u'unavailable-in-safe-mode', u'message': u'Safe-mode is enabled', u'type': u'runtime'}], u'name': u'WEBRENDER'}, {u'status': u'blocked-vendor-unsupported', u'description': u'WebRender qualified', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'blocked-vendor-unsupported', u'message': u'Unsupported vendor', u'type': u'env'}], u'name': u'WEBRENDER_QUALIFIED'}, {u'status': u'blocked', u'description': u'Off Main Thread Painting', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'blocked', u'message': u'OMTP blocked by safe-mode', u'type': u'runtime'}], u'name': u'OMTP'}]}
  • info: {u'ApzWheelInput': 1, u'ApzDragInput': 1, u'ApzKeyboardInput': 1, u'CairoUseXRender': 0, u'ApzAutoscrollInput': 1, u'AzureFallbackCanvasBackend': u'none', u'AzureCanvasBackend': u'skia', u'AzureContentBackend': u'skia'}
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: {u'key': u''}
  • numTotalWindows: 1
  • offMainThreadPaintEnabled: False
  • offMainThreadPaintWorkerCount: 0
  • targetFrameRate: 60
  • usesTiling: False
  • webgl1DriverExtensions: -
  • webgl1Extensions: -
  • webgl1Renderer: WebGL is currently disabled.
  • webgl1Version: -
  • webgl1WSIInfo: -
  • webgl2DriverExtensions: -
  • webgl2Extensions: -
  • webgl2Renderer: WebGL is currently disabled.
  • webgl2Version: -
  • webgl2WSIInfo: -
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Basic
  • windowProtocol: x11
  • windowUsingAdvancedLayers: False

Ændrede indstillinger

Diverse

  • User JS: Nej
  • Tilgængelighed: Ja
Luk
Jeremy Sanders 12 løsninger 142 svar

Have you tried starting in Safe Mode?

Have you tried starting in Safe Mode?
Fandt du dette nyttigt? 0
Citér

Spørgsmålsstiller

Jeremy Sanders said

Have you tried starting in Safe Mode?

Yes. The same thing happens when I try starting in safe mode. The crash report ID I gave is from when I tried starting in safe mode.

''Jeremy Sanders [[#answer-1243257|said]]'' <blockquote> Have you tried starting in Safe Mode? </blockquote> Yes. The same thing happens when I try starting in safe mode. The crash report ID I gave is from when I tried starting in safe mode.
Fandt du dette nyttigt?
Citér
JohannHan
  • Top 25 Contributor
6 løsninger 115 svar

Start Firefox in the terminal and see the report.

Start Firefox in the terminal and see the report.
Fandt du dette nyttigt?
Citér

Spørgsmålsstiller

JohannHan said

Start Firefox in the terminal and see the report.

It doesn't seem to crash if I just run firefox with no parameters. If I run firefox %u like it is in the .desktop it gives the same behavior as I described in the original post. Here is a crash report when running firefox %u from the terminal bp-fb3f718a-3fc8-4c93-a253-686aa0190810. I assume that just deleting the %u from the .desktop file would solve the problem but I don't know if this would have any other unintended consequences. Also I would have to redo this every time firefox updates.

''JohannHan [[#answer-1243408|said]]'' <blockquote> Start Firefox in the terminal and see the report. </blockquote> It doesn't seem to crash if I just run firefox with no parameters. If I run firefox %u like it is in the .desktop it gives the same behavior as I described in the original post. Here is a crash report when running firefox %u from the terminal bp-fb3f718a-3fc8-4c93-a253-686aa0190810. I assume that just deleting the %u from the .desktop file would solve the problem but I don't know if this would have any other unintended consequences. Also I would have to redo this every time firefox updates.
Fandt du dette nyttigt?
Citér

Spørgsmålsstiller

I don't know if this information helps, but I'm using the Gnome desktop. I tried disabling my gnome extensions but that didn't help the crashing either. Interestingly I tried another desktop (cinnamon) and did not get any crashing. Gnome cannot be the problem though because my other computer is running gnome also with no problems with firefox. I would really like to get this problem fixed.

I don't know if this information helps, but I'm using the Gnome desktop. I tried disabling my gnome extensions but that didn't help the crashing either. Interestingly I tried another desktop (cinnamon) and did not get any crashing. Gnome cannot be the problem though because my other computer is running gnome also with no problems with firefox. I would really like to get this problem fixed.
Fandt du dette nyttigt?
Citér

Valgt løsning

In case anyone comes across this in the future, updating to firefox 69 fixed the problem.

In case anyone comes across this in the future, updating to firefox 69 fixed the problem.
Fandt du dette nyttigt?
Citér
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