Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 2 svar
  • 1 har dette problem
  • 3 visninger
  • Seneste svar af FredMcD

more options

bp-788e142b-f3f2-4f75-819a-d7b8d0190205

bp-788e142b-f3f2-4f75-819a-d7b8d0190205

Alle svar (2)

more options

Product Firefox Release Channel release Version 65.0 Build ID 20190124174741 (2019-01-24) OS Windows 7 OS Version 6.1.7601 Service Pack 1

bp-788e142b-f3f2-4f75-819a-d7b8d0190205 Signature: gfxFont::~gfxFont

Crash Reason EXCEPTION_ACCESS_VIOLATION_EXEC

more options

Let’s do a full clean re-install;

Download Firefox For All languages And Systems {web link}

Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Note: Check Both Folders

Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux

If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Look for, and remove any Mozilla or Firefox program folders. Do not remove the Mozilla Thunderbird folder if there is one.

Do Not remove any profile folders.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia