X
Tryk her for at gå til webstedets mobilversion.

Supportforum

All passwords stored disappeared after an update

Skrevet

After an update right this morning copletely ALL passwords stored in firefox disappeared completely. there is option to fill field with concrete username, but no password is filled with it and there are no passwords stored in page detail tab, where they could be seen previously.

After an update right this morning copletely ALL passwords stored in firefox disappeared completely. there is option to fill field with concrete username, but no password is filled with it and there are no passwords stored in page detail tab, where they could be seen previously.

Yderligere systemdetaljer

Installerede plugins

  • Shockwave Flash 32.0 r0

Program

  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:64.0) Gecko/20100101 Firefox/64.0

Yderligere information

Luk
FredMcD
  • Top 10 Contributor
4306 løsninger 60428 svar

Did you open the Password Manager to see if the data was there? Is the manager set to remember logins?


In the event that the passwords information is lost, you should record all information in a separate text file somewhere else on your hard drive, or written down. You can easily copy and paste if you need to do so. If you are concerned about someone else looking at that file, you can compress it using a password.


Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

Did you open the Password Manager to see if the data was there? Is the manager set to remember logins? ---------------- In the event that the passwords information is lost, you should record all information in a separate text file somewhere else on your hard drive, or written down. You can easily copy and paste if you need to do so. If you are concerned about someone else looking at that file, you can compress it using a password. ---------------- Look on your desktop. Do you see a folder called; '''Old Firefox?''' Look inside. Look for the folder with the latest creation date. https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

Spørgsmålsstiller

Thank you for response. I'm using a latvian version of Firefox, but I think yes, that is password manager- tab called "security" in page detail menu. So yes, I opened password manager and there was no these passwords stored. NEVERTHELESS I was able to fill username fields with these usernames. With no passwords in Password Manager [it was completely empty- no usernames and no passwords].

Of course, I'm storing my passwords, but not on this particular computer, that is not the case. Problem is they simply disappeared right after a last update.

There are no folder on my Desktop called "Old Firefox". There never was something like that after an automated Firefox update.

Thank you for response. I'm using a latvian version of Firefox, but I think yes, that is password manager- tab called "security" in page detail menu. So yes, I opened password manager and there was no these passwords stored. NEVERTHELESS I was able to fill username fields with these usernames. With no passwords in Password Manager [it was completely empty- no usernames and no passwords]. Of course, I'm storing my passwords, but not on this particular computer, that is not the case. Problem is they simply disappeared right after a last update. There are no folder on my Desktop called "Old Firefox". There never was something like that after an automated Firefox update.

Ændret af eimzreg den