Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why wont my downloads intall properly?

  • 1 svar
  • 1 har dette problem
  • 3 visninger
  • Seneste svar af AliceWyman

more options

When I download an add-on it'll download perfectly but when I double-click or right click it to install it does nothing, no prompt or window.

When I download an add-on it'll download perfectly but when I double-click or right click it to install it does nothing, no prompt or window.

Alle svar (1)

more options

thishearth said

When I download an add-on it'll download perfectly but when I double-click or right click it to install it does nothing, no prompt or window.

Mozilla add-ons from addons.mozilla.org (such as this example) have an "Add to Firefox" button that doesn't require you to save a file to your computer.

What type of installer file are you downloading? Please post a link to one of the download pages that links to the add-on you are trying to install.