It is possible that there is a problem with the file(s) that store the extensions registry.

Delete the extensions.* files (e.g. extensions.json, extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

• https://support.mozilla.org/kb/Profiles

New files will be created when required.

See "Corrupt extension files":

• http://kb.mozillazine.org/Unable_to_install_themes_or_extensions
• https://support.mozilla.org/kb/Unable+to+install+add-ons

Sent via private mail;

smear1said'

hey s0 ab0ut the extentl0n lssue. l havent been able t0 flnd any flles whlth th0se names llsted. 0nly thls ls ln my extentl0ns f0lder {972ce4c6-7e08-4474-a285-3208198ce6fd}.xpi unless there ls an0ther l0catl0n lm n0t seelng. thanks f0r y0ur help

Those files are in the user profile folder. Type about:support in the address bar and press enter.

Under the page logo on the left side you will see Application Basics. Under this find Profile Folder. To it’s right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Locate the extensions.* files. Then rename or delete them. Restart Firefox.

THANK Y0U!!!!!!!!!!! Thls was super ann0ylng........ can u maybe tell me a blt ab0ut what mlght have caused thls?

It might be that some file(s) were corupted.

Hello,

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