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TSL error only in firefox other browers are working fine

  • 4 svar
  • 7 har dette problem
  • 5 visninger
  • Seneste svar af tarisharora

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when ever it try to do online payment with my debit card

this window comes

but where as i m not having any kind of trouble in sarafi,chrome,internet explorer etc i m regular user of mozilla so i want you to fix it

and i have read ur help article of TSL error reports, thats not gonna work for me

please see the screenshot for better visual

when ever it try to do online payment with my debit card this window comes but where as i m not having any kind of trouble in sarafi,chrome,internet explorer etc i m regular user of mozilla so i want you to fix it and i have read ur help article of TSL error reports, thats not gonna work for me please see the screenshot for better visual

Valgt løsning

Aha, that clarifies it. That server is trying to connect using an obsolete encryption cipher which is vulnerable to the Logjam attack that was in the news earlier this year.

What does that mean?

Even though you trust the server, a "Logjam" attack compromises the security of your individual connection to the server, lowering the protection normally provided by SSL to a level that is easily cracked and read by others on the network. That is why Firefox protects you from making this connection.

What can you do now?

The very best solution is for the payment provider to update the server. If you check acs.onlinesbi.com on the following test site, it shows a grade of "F": https://www.ssllabs.com/ssltest/

If you can find a way to report the problem to them, please do so.

As a workaround, you can try disabling these old ciphers in your Firefox, which hopefully will force the server to try some more secure ciphers when connecting with you. Here's how:

(1) In a new tab, type or paste about:config in the address bar and press Enter. Click the button promising to be careful.

(2) In the search box above the list, type or paste dhe and pause while the list is filtered

(3) Double-click the security.ssl3.dhe_rsa_aes_128_sha preference to switch it from true to false (disable Firefox from using this cipher)

(4) Double-click the security.ssl3.dhe_rsa_aes_256_sha preference to switch it from true to false (disable Firefox from using this cipher)

Then try the server again; you might have to reload the page using Ctrl+Shift+r to bypass cached information.

Success?

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You can attach the screenshot to a reply to your post. Please cut or blur any sensitive information out of the image before attaching the file to your reply.

https://support.mozilla.org/questions/1076448#question-reply

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take a look at screenshot

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Valgt løsning

Aha, that clarifies it. That server is trying to connect using an obsolete encryption cipher which is vulnerable to the Logjam attack that was in the news earlier this year.

What does that mean?

Even though you trust the server, a "Logjam" attack compromises the security of your individual connection to the server, lowering the protection normally provided by SSL to a level that is easily cracked and read by others on the network. That is why Firefox protects you from making this connection.

What can you do now?

The very best solution is for the payment provider to update the server. If you check acs.onlinesbi.com on the following test site, it shows a grade of "F": https://www.ssllabs.com/ssltest/

If you can find a way to report the problem to them, please do so.

As a workaround, you can try disabling these old ciphers in your Firefox, which hopefully will force the server to try some more secure ciphers when connecting with you. Here's how:

(1) In a new tab, type or paste about:config in the address bar and press Enter. Click the button promising to be careful.

(2) In the search box above the list, type or paste dhe and pause while the list is filtered

(3) Double-click the security.ssl3.dhe_rsa_aes_128_sha preference to switch it from true to false (disable Firefox from using this cipher)

(4) Double-click the security.ssl3.dhe_rsa_aes_256_sha preference to switch it from true to false (disable Firefox from using this cipher)

Then try the server again; you might have to reload the page using Ctrl+Shift+r to bypass cached information.

Success?

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tarisharora said

when ever it try to do online payment with my debit card this window comes but where as i m not having any kind of trouble in sarafi,chrome,internet explorer etc i m regular user of mozilla so i want you to fix it and i have read ur help article of TSL error reports, thats not gonna work for me please see the screenshot for better visual

thank you it worked for me

)