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FireFox is now complaining about NetFlix. It says that FireFox does not support the DRM. I don't care. NetFlix is fine. How do I get it to STOP bothering me?

MissRebekahJ
MissRebekahJ
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When I go to Netflix a small banner shows up near the top of my screen. The banner says, "The audio or video on this page requires DRM software that FireFox does not support. Learn More" The Learn More is a redirect which opens another tab on URL https://support.mozilla.org/en-US/kb/enable-drm?as=u&utm_source=inproduct

My two issues are 1) I don't care because the videos are playing and I can hear them just fine. I just want the banner to quit bothering me. I X out it and it comes back in just a few seconds.

2) I did not have this problem at all before this new update. The old FireFox and Netflix were playing nicely together but not FireFox is not playing well with others. If this was one of my grandchildren I would put them in time out. Naughty, naughty fox!

When I go to Netflix a small banner shows up near the top of my screen. The banner says, "The audio or video on this page requires DRM software that FireFox does not support. Learn More" The Learn More is a redirect which opens another tab on URL https://support.mozilla.org/en-US/kb/enable-drm?as=u&utm_source=inproduct My two issues are 1) I don't care because the videos are playing and I can hear them just fine. I just want the banner to quit bothering me. I X out it and it comes back in just a few seconds. 2) I did not have this problem at all before this new update. The old FireFox and Netflix were playing nicely together but not FireFox is not playing well with others. If this was one of my grandchildren I would put them in time out. Naughty, naughty fox!

Alle svar (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Did you disable the "Primetime" plugin? That may be what is causing the message.

Is Netflix proceeding to use the Silverlight plugin (which has built-in DRM)?

In that case, I'm not sure why the message reappears. it seems it should only appear once when Netflix "probes" for the plugin before switching to Silverlight. However, I don't have a Netflix subscription so I can't dig into it myself.