Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

very slow videos

more options

Hello, I have a problem with your browser. All the videos I see the network are jerks. If you increase the quality of the videos, the problem is greater. The problem occurs primarily in twitch.tv, when the quality is high. I tried reinstalling the browser, creating a new profile, installing the beta 37 version, installing the beta version of flash player 17, turning on and off hardware acceleration in Flash player options ... but nothing solves it. I have a pc with AMD 6-core, AMD HD 6970 and 8 gigabytes of ram processor. Windows 7 x64

How I can fix it?

Hello, I have a problem with your browser. All the videos I see the network are jerks. If you increase the quality of the videos, the problem is greater. The problem occurs primarily in twitch.tv, when the quality is high. I tried reinstalling the browser, creating a new profile, installing the beta 37 version, installing the beta version of flash player 17, turning on and off hardware acceleration in Flash player options ... but nothing solves it. I have a pc with AMD 6-core, AMD HD 6970 and 8 gigabytes of ram processor. Windows 7 x64 How I can fix it?

Alle svar (1)

more options

This forum is in Spanish, try using the Mozilla Help forum in your language: https://support.mozilla.org/en-US/questions/