Firefox crashes, can't restart
Crash ID: bp-0490954f-b3f4-4b6d-acef-b22822140712
Can't restart. Can't restart in safe mode. Tried copying sessionstore.bak (three days old?) over sessionstore.js, did not help. Reinstalled latest Firefox, did not help. Reinstalled latest Flash, did not help. I'm posting from Safari.
Mac OS X 10.9.3.
Valgt løsning
Create a new profile as a test to check if your current profile is causing the problems.
See Creating a profile:
- https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
- http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem
Profile Backup and Restore
- http://kb.mozillazine.org/Profile_backup
- https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
- http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
Alle svar (2)
Valgt løsning
Create a new profile as a test to check if your current profile is causing the problems.
See Creating a profile:
- https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
- http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem
Profile Backup and Restore
Thank you! I still don't know exactly what broke, but I have a new profile with the old files, bookmarks and tabs etc from a backup. Up and running!
Thanks —
David