Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

FIREFOX is blocking access to the hoopladigital.com

  • 3 odpovědi
  • 0 má tento problém
  • 22 zobrazení
  • Poslední odpověď od ruzic59

ruzic59
ruzic59
more options

I have iMac desktop computer made in 2017, with macOS VENTURA 13.7.1. Using public library account in Toronto, Canada I watch digital materials (movies) on my computer. My default browser is FIREFOX 143.0.1 but with it I can't get access to hoopladigital.com; if I use SAFARI as a browser I can get access, login and watch movies. I would like just to know if there is anything in the settings of the FIREFOX browser that has to be changed so that I can use my preferable browser? Thank you.

I have iMac desktop computer made in 2017, with macOS VENTURA 13.7.1. Using public library account in Toronto, Canada I watch digital materials (movies) on my computer. My default browser is FIREFOX 143.0.1 but with it I can't get access to hoopladigital.com; if I use SAFARI as a browser I can get access, login and watch movies. I would like just to know if there is anything in the settings of the FIREFOX browser that has to be changed so that I can use my preferable browser? Thank you.

Všechny odpovědi (3)

Paul
Paul
  • Top 10 Contributor
  • Moderator
more options

Hi

What happens when you try to use that site in Firefox? Is there any error message?

Pomohla vám tato odpověď?

TyDraniu
TyDraniu
  • Top 25 Contributor
more options

I guess it's caused by tracking protection. Try to click the shield icon in the address bar and turn off Enhanced Tracking Protection for that website.

Pomohla vám tato odpověď?

ruzic59
ruzic59 Autor dotazu
more options

Thanks to Ty and Paul for responding. I turned the ETP off but the problem still persist. There is no error message, just the blank, white screen with blue, pulsating vertical lines at the centre of the screen ( screen shot attached). Looks like it’s trying to load but can’t complete. If I open it in SAFARI there is no problem. Any other idea why it is happening using FIREFOX? Thanks.

Pomohla vám tato odpověď?

Položit dotaz

Pro přidání odpovědi se musíte přihlásit ke svému účtu. Pokud dosud nemáte účet, položte nový dotaz.