We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo uzavřeno a archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

Unable to access addons since BING hi jacked my google

  • 1 odpověď
  • 1 má tento problém
  • 6 zobrazení
  • Poslední odpověď od FredMcD

more options

FredMcD replied to my Bing problem with Firefox, but sadly despite trying several ways as soon as I click on add-on my page just goes blank.

Tools add-on same blank page, same with Firefox page click on the three lines scroll down to add on blank screen comes up.

When I googled this problem there were several videos that stated it was a virus, I have Malwarebytes premium so I have also contacted them for their assistance. Bing or any other of the sites listed SafeSearch etc. none are listed in my files list so nothing to delete.

Is it worth deleting Firefox and then next day download it fresh, or is the bad add-on just lurking ready to attach itself again.

FredMcD replied to my Bing problem with Firefox, but sadly despite trying several ways as soon as I click on add-on my page just goes blank. Tools add-on same blank page, same with Firefox page click on the three lines scroll down to add on blank screen comes up. When I googled this problem there were several videos that stated it was a virus, I have Malwarebytes premium so I have also contacted them for their assistance. Bing or any other of the sites listed SafeSearch etc. none are listed in my files list so nothing to delete. Is it worth deleting Firefox and then next day download it fresh, or is the bad add-on just lurking ready to attach itself again.

Všechny odpovědi (1)

more options

Original question: https://support.mozilla.org/questions/1322156 Please post your responses there.