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I keep trying to save my sites by Bookmarking and I check it and they are there. Then they disappear the minute I put my computer to sleep or shut down. Why?

  • 2 odpovědi
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  • Poslední odpověď od FredMcD

lsmock9288
lsmock9288
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I just need to know why my sites are not being saved when I am asked to download and save and I approve. Then when I go back and check it is all wiped out? Nothing there?

I just need to know why my sites are not being saved when I am asked to download and save and I approve. Then when I go back and check it is all wiped out? Nothing there?

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FredMcD
FredMcD
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If you have sync, and there is a problem anywhere, Shut Down Sync Immediately On All Devices to prevent the problem from spreading. Once the problem is fixed, perform the same repair on all computers/profiles before using sync again.


[v57+] Places Maintenance is built into Firefox.

Type about:support<enter> in the address bar.

You will find Places Database near the bottom. Press the Verify Integrity button.

When done, copy and post the results here.

https://support.mozilla.org/en-US/kb/fix-bookmarks-and-history-will-not-be-functional

FredMcD
FredMcD
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https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.