Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

How do I get to my spam folder?

  • 1 odpověď
  • 31 má tento problém
  • 1 zobrazení
  • Poslední odpověď od user01229325

rogerswife
rogerswife
more options

We have recently had a problem with something going into a "spam" folder that we needed to receive. We were told to "look in our spam folder for it", and I don't know how to get to a "spam" folder. I read one of the articles about creating a "junk" folder which I have just done....Is "junk" the same as "spam" in Thunderbird?

Thanks for your help.

We have recently had a problem with something going into a "spam" folder that we needed to receive. We were told to "look in our spam folder for it", and I don't know how to get to a "spam" folder. I read one of the articles about creating a "junk" folder which I have just done....Is "junk" the same as "spam" in Thunderbird? Thanks for your help.

Všechny odpovědi (1)

user01229325
user01229325
more options

No junk is not the same as spam. That is how Thunderbird distinguishes what it classes as Junk from what your email provider or other software determine as Spam.

If you do not create any Junk controls in Thunderbird, any message that it thinks is Junk gets a junk icon placed beside it and it goes into your Inbox with the rest of your email.

You probably need to log into your account at your email providers web mail page and see what they have for a spam folder and what is in it.