Firefox Community Forum

After a recent Firefox updated 11/17/2025 I went to try and use Firefox as my default browser I realized that all my bookmarks that I saved for I can't remember how long a very long time (years) I lost it all and I don't have any backups bcuz I never had to make any and now after a new update I have zero bookmarks left I am very disappointed and angry at the same time bcuz if I put so much efforts on doing something I expect to know that what I did won't just get completely erased so I just wanna get that point across Firefox was my favorite web browser now I'm not so sure anymore anyway my email address is as follows [edited email from public community support forum]

Hi,

This is the first time I have reset my PC after switching to FireFox.

As far as i was aware, I had an account that allowed syncing.

Anyhow, I've logged into what I had thought was my account, yet it is empty.

Is it possible to have multiple accounts from the same email address?

If i provide my email address, can someone check to see what the issue is?

I'm 99.999% sure I have the correct email address.

Have an old list of bookmarks that was imported from an old pc running widows vista to a new HP machine that shows as a firefox document on the desktop, List is outdated and needs to be edited with deletion of some of the old listings but can't figure out how to do that ???? Any help appreciated. E mail ([edited email from public community support forum]) best for response. Thanks Ed Scott