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How can I make the Video Downloadhelper add on work again; it is currently deactivated.

Until some days ago I could use the add on "Video Downloadhelper" without problems on my old Macbook Air (2017) with OS10.15.7 but suddenly the add on was not available a… (read more)

Until some days ago I could use the add on "Video Downloadhelper" without problems on my old Macbook Air (2017) with OS10.15.7 but suddenly the add on was not available anymore. I purchased a valid license for this add on. In the Firefox adjustments it was mentioned as deactivated. Could you please let me know, how I can activate the Video Downloadhelper again? Thanking you in advance for your kind support. Sincerely, Ulf Gaertner

Asked by girasol2011 10 hours ago

Last reply by TyDraniu 8 hours ago

Why would the link to my printer's toner supply be unsecure?

My laser printer will not print due to low toner. However, when I click on "more information" to find out the toner level, that site is shown as unsecure and cannot be a… (read more)

My laser printer will not print due to low toner. However, when I click on "more information" to find out the toner level, that site is shown as unsecure and cannot be accessed.

Asked by judybongi 20 hours ago

Last reply by jonzn4SUSE 4 hours ago

Facebook login is not working.

I can't login to my Facebook account? But I can login to other browsers, Can you please help me on this. Thanks. after confirmation and approval nothing changes on scree… (read more)

I can't login to my Facebook account? But I can login to other browsers,

Can you please help me on this.

Thanks.


after confirmation and approval nothing changes on screen.

Asked by JEBontz Infinite 2 weeks ago

Last reply by Denys 2 weeks ago

Only the first picture is displayed on web pages

Only the first picture is displayed on web pages such as: https://www.military.com/daily-news/investigations-and-features/2026/02/13/army-major-killed-soviet-soldier-was… (read more)

Asked by Sparks9610 22 hours ago

Last reply by jonzn4SUSE 19 hours ago

Center-screen search bar defaults to address bar

Hello, I have a situation - which I had previously researched and resolved - that has come back to haunt me. I use an ultra-widescreen monitor and searching/browsing obvi… (read more)

Hello,

I have a situation - which I had previously researched and resolved - that has come back to haunt me.

I use an ultra-widescreen monitor and searching/browsing obviously necessitates a center-screen search box which, up until now, Firefox has provided cleanly and with simplicity. However, I see that (once again) despite cursor placement in the center-screen box the search text is being entered in the address bar which is wholly impractical for me since I have to look about 60 degrees left and upwards to see what I am typing.

I say "again" because when this happened previously I was able to make a config change and resolve it but despite that still being in effect - the ".handoffToAwesomebar" is still set to FALSE - search text now has moved back to the address bar.

A brief search of this community yielded no answers. Is there any other known fix or has this now be thrust upon us permanently and thou shalt adapt?

Thanks in advance....

Asked by dan.felton 3 weeks ago

Last reply by AliceWyman 1 day ago

Firefox has issues loading some websites and extensions

I am having a problem with Firefox. Some websites do not load correctly and certain extensions do not work as expected. I have already tried restarting Firefox and checki… (read more)

I am having a problem with Firefox. Some websites do not load correctly and certain extensions do not work as expected.

I have already tried restarting Firefox and checking my internet connection, but the issue still happens.

Please advise how to fix this problem. Thank you.

"Always ask you where to save files" is definitely broken. Can we please open a bug report for it?

This setting, "Always ask you where to save files," is definitely broken. In a related article, they provided this solution: https://support.mozilla.org/en-US/que.../153… (read more)

This setting, "Always ask you where to save files," is definitely broken.

In a related article, they provided this solution: https://support.mozilla.org/en-US/que.../1534384 https://support.mozilla.org/en-US/questions/1534384]

Proposed solution: "I believe you also need to go into Tools -> Settings -> General and set the Action for the types of downloads (Applications) to Always Ask for those types you want it to."

But this workaround should not be needed. "Always ask" means always ask. As in always. No other additional steps should be needed.

Can you folks please open a bug to get this fixed? This used to work just fine in (much) older versions of Firefox and Netscape. "Always ask" is supposed to mean always ask. Like, always.

Asked by Michael Ru 1 month ago

Last reply by makmobius 3 days ago

How can I get back to older desktop screen where I can see the full url, rather than a small box showing only part of it visible in browser bar of google--where did old browser go??

How do I get the full url line of where I am currently on the homepage back for the search line, or the old full browser line? Have been looking in settings and haven't l… (read more)

How do I get the full url line of where I am currently on the homepage back for the search line, or the old full browser line? Have been looking in settings and haven't located it.

About ready to leave firefox over it, and been here for years.

Thanks,

Michelle

Asked by mrossee 1 week ago

Last reply by TyDraniu 3 days ago

AI controls not available - I want to disable all AI

[article] This article claims there is an "AI Controls" section in Settings. This is not found in v 147.03 (up to date) for Mac. Please let me know how to disable all AI … (read more)

[article] This article claims there is an "AI Controls" section in Settings. This is not found in v 147.03 (up to date) for Mac. Please let me know how to disable all AI in Firefox.

Asked by catling42 1 month ago

Last reply by FM 5 days ago

Wiadomość z potwierdzeniem wysłana na adres ⁨e-mail została zwrócona, więc konto zostało zablokowane, aby chronić dane użytkownika ⁨Firefoksa⁩

Wiadomość z potwierdzeniem wysłana na adres ⁨e-mail została zwrócona, więc konto zostało zablokowane, aby chronić dane użytkownika ⁨Firefoksa⁩ nie mogę się teraz zalogowa… (read more)

Wiadomość z potwierdzeniem wysłana na adres ⁨e-mail została zwrócona, więc konto zostało zablokowane, aby chronić dane użytkownika ⁨Firefoksa⁩ nie mogę się teraz zalogować ani ponownie zweryfikować konta

Asked by daniel.ofat 1 week ago

Last reply by TyDraniu 1 week ago

What Firefox files or folders must I copy from my old Windows 10 laptop (which will not boot) to my new Windows 11 laptop with Firefox?

My wife's old Windows 10 HP laptop quit working last week do to some Operating System failure while it was trying to do an update. It finally did a reboot and now it is u… (read more)

My wife's old Windows 10 HP laptop quit working last week do to some Operating System failure while it was trying to do an update. It finally did a reboot and now it is useless, at least as it is! It will NOT complete the boot process after trying all of the options offered. All that I am able to is exit out of Windows to a "DOS prompt." I am able to get to the Mozilla Firefox folder and others contain within. The new Windows 11 laptop I bought her is working fine with a fresh Firefox browser installed about a week ago. What she wants is her web links, settings and saved passwords "copied" from the old laptop and installed on the new one! We have no idea how many there are to retrieve! I'm hoping that there might only be one folder that I can copy via "command line" prompt to a USB drive and move the file(s) to the new laptop the same way. Can anyone tell me what I need to know? Thanks in advance! Tim O.

Asked by WSLT07-LEN 1 week ago

Last reply by James 1 week ago

Docusign Issue

I use Firefox as my default browser, and I like it very much. Problem: I received an outlook email with a link to a Docusign envelope. The link would not connect with D… (read more)

I use Firefox as my default browser, and I like it very much.

Problem: I received an outlook email with a link to a Docusign envelope. The link would not connect with Docusign.

Work Around: When I used another browser, Microsoft Edge, the link opened up right away.

Additional Information: I use another digital signature program, Dotloop, and it works without any issues on Firefox.

Question: What can I do to make sure that Docusign works properly on Firefox?

Thank you!

Asked by Randy Hurley 1 month ago

Last reply by HandyManuel 1 week ago

Why does Firefox keep losing my open windows and tabs after a restart?

Over the last 5 or 6 months, Firefox seems to have lost the capacity to remember my open tabs if my Mac is forced to restart. These open tabs are vital to my workflow. … (read more)

Over the last 5 or 6 months, Firefox seems to have lost the capacity to remember my open tabs if my Mac is forced to restart. These open tabs are vital to my workflow. If this can't be solved, I shall have to migrate to another browser, which is something I do not wish to do.

My Firefox version is 147.0.4; my computer a Mac Studio 2025 M3 Ultra; my OS Tahoe 26.3.

Please advise.

Asked by philtaylorjp233 2 weeks ago

Last reply by Konstantina Papadea 1 week ago

Tab groups

Hello. 1. How to save a tab group without closing it? 2. How to make individual tabs in a tab group permanent? (So when you close a tab group only the permanent members a… (read more)

Hello.

1. How to save a tab group without closing it? 2. How to make individual tabs in a tab group permanent? (So when you close a tab group only the permanent members are preserved.)

Asked by Larry 1 month ago

Last reply by Monica 1 month ago