Firefox Community Forum

Hello;

When Firefox is updating itself, it can create different profiles and so lose all bookmarks, passwords, logins and everything . And I have to start doing many things again, but can't return the pins I have kept or open tabs in other windows , and this cause me a lot already

I have 2 questions that I want answers for : 1 - Why you give a solution for this matter on your site ( https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update ) , and not solving this matter in the first place?

2- Are you going to fix this matter and when ?

Thank you.

Imad

Just updated to FF 145.0.2 //on a Mac Os 14.7.7 yesterday

I *always* use private pgs for shopping then when I find what I want I go to a regular page to make my purchases then delete the cookies immediately afterwards.

Apparently now we can't block location settings ?? or a Do Not Track?? I opened a new Private browser window for a website that apparently immediately asks for your location and lo and behold there I am(!!) Shocked to say the least especially since sometimes in the past even when I tried to use my location for whatever reason it wasn't showing up precisely but in an area over 100 sq miles. So what's up? For many reasons I won't go into here I really REALLY don't want my location to be available.

Cannot open my cart nor add items to my cart on https://www.guitarcenter.com/Black-Friday-Electric-Guitar-Deals.gc?filters=categories.lvl0:Guitars&icid=LP12589#paginationTopAnchor I can take that same URL and immediately open it using Google Chrome.

Hello to everyone.

I hope I'm able to describe my frustrating situation.

It has to do with online buying via Internet combined with a transaction confirmation over my Banking app. The problem occurs when I try to book or buy anything with the use of my banking Visa card. After I filled every field necessary and proceed the transaction, the process "secure by Visa" starts, where I have to commit, that I am the proper owner of the card. Concrete: I receive a message from my banking app where I have to confirm the transaction. After I confirmed it and the return to Firefox, the page reloads and everything I did before is gone... means: no buy, no booking was made... This can be repeated until the end of days without any success. The bank is not able to help me. According to them, everything work fine with any client.

One question for the start of the discussion... why is the page loading, why the page doesn't stay "stable" until I return from the banking app?

Thank you for your help.

Good news 1: I'm trying to move away from Safari towards Firefox :-) Good news 2: there are loads of KB shortcuts in Firefox :-)

Bad news: after using Safari for > 15 years I'm confused and make a lot of mistakes in using shortcuts :-(

Suggestion: although there is a webpage explaining clearly all shortcuts, it would be handy to provide a downloadable PDF document with an (compact) overview of shortcuts. A 2-page document to be printed recto/verso would be extremely usefull to have at hand.

Thanks for considering this RFC! Luc

Over the past couple of days, I am no longer able to view content on the Substack.com website. If I switch to the Edge browser, I get the usual view. I've tried turning off Extensions and other typical issues. So far, none have corrected the problem.

1st image is of Edge browser and the 2nd is from my default Firefox browser.

I am not able to receive mail from a user sending me mail from a gmail.com account. I have communicated with my ISP Optonline.net and they state the there mail process "checks out" and the issue could be the browser I am using, Firefox. The last email I have from a gmail.com sender was 8/28/2025. I have asked two different gmail users the send me mail and have not received any of them. I have cleared the Firefox cache but that did not correct the issue. I come to you to figure this issue out and hopefully solve it. Thank you Richard Everett [email removed]@optonline.net [phone number removed]

how can a firefox145 (on Win11) update be rolled back?

it seems update 145.0.2 has killed all audio in firefox. Other browsers and programs have functioning audio. But nothing restores audio in FireFox after the update. I have closed and re-started FF - even hot and cold reboots of the machine. It is clearly a FF issue. The only solution appears to be a roll back, unless there is a preferences line that might have been shifted.

Good morning, the "Payment Methods" section has disappeared. In its place, I see a link called "Manage passkey in system settings," which takes me to the Windows 11 Passkey section, which I've NEVER enabled!

If I create a new profile, the "Payment Methods" section appears as normal, but when I link it to my Microsoft account for profile sync, the "Payment Methods" section disappears and "Manage passkey in system settings" reappears.

How can I fix this? Thanks

Hi,

I'm using Containers to switch between four different workloads, three companies and personal things.

However, if I have a tab opened with a host that is common to two or more containers, i.e. Google Drive, Firefox will continuously duplicate the tab and ask if I'd like to "Open this site in your assigned Container?"

The tab in the attached image is already opened with the document, but despite that Firefox will duplicate the tab, asking the above question. If I pass some time without visiting the group where the tab is, I have to sometimes close tenths of such tabs.

Any help is appreciated, Containers are amazing but it's really bothersome to have to keep closing tabs all the time.

Andre

Dear colleagues, please tell me what could be the reason why the Google AI Studio is not displaying correctly. The buttons are invisible, the fonts are stretched, and it's generally impossible to work (see the attached screenshot). Please refrain from giving advice like "update Windows to a newer version," as this is an old computer (its motherboard was manufactured in 2007), but it still opens most websites fine. I don't currently have access to a newer computer with Windows 10.