Firefox's intrusive update process constantly interrupts my work, with no option to disable update notifications.

Almost every time I launch Firefox, I'm interrupted by another update. Instead of getting straight to work, I have to deal with update downloads, installation prompts, or… (read more)

Almost every time I launch Firefox, I'm interrupted by another update. Instead of getting straight to work, I have to deal with update downloads, installation prompts, or restart requests.

There is no reasonable way to disable this behavior. Even selecting "Check for updates, but let you choose to install them" doesn't help, because Firefox still interrupts me with update notifications.

Why can't users simply check for and install updates manually, without constant interruptions?

For a browser with such a small market share, Firefox is remarkably aggressive about imposing this intrusive UX on its users.

Please provide an option to completely disable automatic update checks and notifications. Let users decide when to update their own software.

Open 1

How to switch off any translations (and translation offers) forever for all sites?

My browser constantly tries to guess the language of web pages and offers me translations. These functions get in my way, I don't need them. How to switch off any transla… (read more)

My browser constantly tries to guess the language of web pages and offers me translations. These functions get in my way, I don't need them. How to switch off any translations (and translation offers) forever for all sites?

Open

no drag and drop of tabs anymore?

Before the last update, I’m using version 157.0 now, it was possible to simply move a complete Firefox tab using drag-and-drop. I frequently used this feature in a multi-… (read more)

Before the last update, I’m using version 157.0 now, it was possible to simply move a complete Firefox tab using drag-and-drop. I frequently used this feature in a multi-monitor setup. While it is still possible via a right-click and the "Move Tab" option, that takes more effort than simply clicking and dragging.

Is that just switched off and hidden in some options, and really no longer possible?

Thank you,

Open 3

ETP does not retain excepted site

A website added as exception is deleted next time Firefox is used. Cannot find any solution. Can turn off ETP manually via shield symbol in url bar. Edition Windows 10 P… (read more)

A website added as exception is deleted next time Firefox is used. Cannot find any solution. Can turn off ETP manually via shield symbol in url bar.

Edition Windows 10 Pro Version 22H2 Installed on 30/10/2024 OS Build 19045.6466 157.0 Firefox Release

Open 1

Closing Browser now cleared my managed site data exceptions

My manage exceptions list is now being cleared out and clearing out all the cookies and site data with it when I close my browser with the "Clear cookies and site data ev… (read more)

My manage exceptions list is now being cleared out and clearing out all the cookies and site data with it when I close my browser with the "Clear cookies and site data every time you close Firefox" checked off.

It should only be clearing out cookies and site data for everything outside of the allowed things in the managed list.

Open 1

How Can I Troubleshoot Streaming Video Problems in Firefox?

Hello everyone, I'm looking for ways to troubleshoot streaming video issues in Firefox. Sometimes video playback can be affected by browser settings, the internet connect… (read more)

Hello everyone,

I'm looking for ways to troubleshoot streaming video issues in Firefox. Sometimes video playback can be affected by browser settings, the internet connection, or device performance.

What steps should I follow to identify the cause and improve playback?

I also came across Selvydia while researching IPTV and streaming services. Would browser troubleshooting differ depending on the streaming platform being used?

Thank you for any practical suggestions.

Open 2

The firefox built in VPN won't load any websites, help please?

I've been using firefox for a little while- maybe three months now. I'm no expert on any of the config options. I run firefox using the built in VPN that my friend showed… (read more)

I've been using firefox for a little while- maybe three months now. I'm no expert on any of the config options. I run firefox using the built in VPN that my friend showed me how to enable, and I've been using it since. But now, as of roughly today, whenever I enable the VPN, no websites will load. At all. When I turn it off, they load instantly. But whenever I turn it on, it just gets stuck loading forever and ever, never actually getting anywhere. I tried enabling network.dns.disableIPv6 in the config page, because that's what I saw on a mozilla support page- nothing. Didn't do anything. The browser.ipprotection.enabled is still on, and I didn't change anything in settings. There was a firefox update very recently, but everything still worked with the VPN on. I just updated my computer, but I don't think that's it either because it wasn't loading things earlier today either. Not sure how to fix this. Please help?

Open 14

Firefox HLS video buffering & NS_ERROR_NET_TIMEOUT on embedded player: Network/about:config fix?

Hi Mozilla team & community, I am facing a persistent video playback issue specifically in Firefox (latest build on Windows 11), while the exact same stream plays fla… (read more)

Hi Mozilla team & community,

I am facing a persistent video playback issue specifically in Firefox (latest build on Windows 11), while the exact same stream plays flawlessly on Google Chrome and VLC media player.

When attempting to stream high-definition HLS live content from my media portal site (https://bidarn.com), the video stalls and buffers every 10–15 seconds. Upon inspecting the Firefox Web Developer Console (Network tab), I notice frequent `NS_ERROR_NET_TIMEOUT` errors during the loading of .ts media chunks, along with occasional CORS flags during concurrent HTTP requests.

I have already completed the following standard troubleshooting steps: 1. Disabled Enhanced Tracking Protection for the domain. 2. Started Firefox in Troubleshoot Mode (Safe Mode) with all extensions turned off. 3. Cleared all cookies, site data, and browser cache. 4. Tested with hardware acceleration toggled ON/OFF.

Unfortunately, the segment fetching latency remains high in Firefox.

Are there specific parameters in `about:config` (such as adjusting `network.http.max-persistent-connections-per-server` or expanding `media.cache_size`) that can optimize how Firefox handles parallel HLS segment fetching?

Any technical guidance or network config recommendations would be greatly appreciated.

Open 1

UI elements are WAY zoomed in

I've tried troubleshoot mode and the problem remains, I have no idea what I did and I've spent a good hour of research and found nothing to help with my problem, I'm at t… (read more)

I've tried troubleshoot mode and the problem remains, I have no idea what I did and I've spent a good hour of research and found nothing to help with my problem, I'm at the end of my witts. The problem is most visible with google docs, but it goes beyond, like these huge lines in the corner of boxes like the one I'm typing in now (see screenshots).

Solved 4

Firefox crashes on startup

Firefox keeps crashing/hanging on startup. Any other browser I use is fine. Been using Firefox for years and would like to keep using it. This has been going on since Aug… (read more)

Firefox keeps crashing/hanging on startup. Any other browser I use is fine. Been using Firefox for years and would like to keep using it. This has been going on since August, so I have not really been using it since then. Tried all the troubleshoot steps that Mozilla recommends but still crashing e.g reinstall, fresh install.

Open 7

Despite re-installing Firefox sidebar is still missing (I spent 3 full days trying to fix it before re-installing)

Despite re-installing Firefox sidebar is still missing (I spent 3 full days trying to fix it before re-installing). I also can't obtain another tab - I'm restricted just… (read more)

Despite re-installing Firefox sidebar is still missing (I spent 3 full days trying to fix it before re-installing). I also can't obtain another tab - I'm restricted just to the one page I'm currently using

Open 20

VPN 50G

Dear Support Team, Greetings, I would like to express my sincere gratitude for your excellent service and the recent update introducing the integrated VPN feature. I am w… (read more)

Dear Support Team,

Greetings,

I would like to express my sincere gratitude for your excellent service and the recent update introducing the integrated VPN feature.

I am writing on behalf of myself and many users residing in Iran. As you are likely aware, our internet environment is severely restricted, with all major social media platforms and communication services being heavily filtered. Accessing the open internet is virtually impossible without a reliable VPN.

In light of these conditions, I kindly request that you consider increasing the current 50 GB monthly limit, if feasible. Even a temporary increase for users in Iran would be immensely appreciated and would significantly assist us in staying connected.

Thank you very much for your understanding and support.

Hope for a free Iran.

Warm regards

Open

"Access Blocked" or "Unable to Connect" Error

Hi. Recently I have been having issues connecting to various websites including ones that I have connected to in the past. The first one that I noticed that I could no lo… (read more)

Hi. Recently I have been having issues connecting to various websites including ones that I have connected to in the past. The first one that I noticed that I could no longer connect to was The Trek (https://thetrek.co/) which I have for several years had no issue connecting to. Now it is happening with various other websites. I want to continue to be able to access the blogs etc. on their website. Thank you!

Open 3

how do I restore a deleted profile and then remove the profile feature completely so I never have to see it in my application menu again?

I dont want this profile feature at all it's a complete and total nuisance so I deleted the only profile it had for me but now everything but my bookmarks are gone and I … (read more)

I dont want this profile feature at all it's a complete and total nuisance so I deleted the only profile it had for me but now everything but my bookmarks are gone and I need my settings restored. How do I completely disable this nuisance so I never have to see this annoying color bar in my application menu again? All my settings are destroyed now.

Open