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Purchase a VPN installation.

Hello, I have three devices: a desktop and a laptop with Windows 10, and another laptop with Ubuntu (LINUX). I read that I can purchase a VPN installation. Do I need to… (read more)

Hello,

I have three devices: a desktop and a laptop with Windows 10, and another laptop with Ubuntu (LINUX).

I read that I can purchase a VPN installation. Do I need to buy three separate VPN installations or one with a single login and password?

Thanks, Pavel

Asked by Pavel 16 hours ago

Last reply by Paul 11 hours ago

  • Solved

Firefox supplied email issue

When signing in to websites, firefox offers e-mail address options that havebeen used before on that site. But right now it keeps offering two, one of which is incorrect… (read more)

When signing in to websites, firefox offers e-mail address options that havebeen used before on that site. But right now it keeps offering two, one of which is incorrect, and I thought there was a way to fix that, but right now I cannot remember it.

This is explicitly for sites where I have told firefox *not* to save the password, and it is offering up potential email/login. entries *only*.

I do not want to tell firefox to not offer to autofill anything ever, because that saves time when the entries are correct. but here they are *not* correct and I need to clear them for this one specific website.

How do I do that?

Asked by Foxfree99 3 days ago

Answered by jscher2000 - Support Volunteer 3 days ago

  • Solved

Pop up ads

I keep receiving a popup seeming to be from McAfee security regarding a virus on my computer. It isn't from that security firm. The ad locks my system till I shut off and… (read more)

I keep receiving a popup seeming to be from McAfee security regarding a virus on my computer. It isn't from that security firm. The ad locks my system till I shut off and restart my computer. This is very annoying and occurs on all installed browsers. Is there anything I can do about this annoying thing?

Asked by cmickler 4 days ago

Answered by TyDraniu 4 days ago

Requesting guidance on moving from Firefox Beta to the stable Release while preserving all data

Hello, I am currently using Firefox Beta and I would like to switch to the regular Firefox Release without losing any of my data (browsing history, bookmarks, passwords, … (read more)

Hello, I am currently using Firefox Beta and I would like to switch to the regular Firefox Release without losing any of my data (browsing history, bookmarks, passwords, add-ons, and settings). I would appreciate guidance on the safest recommended method. Specifically:

Is it safe to install the Release version over Firefox Beta, or could this cause data loss or profile conflicts?

What is the best way to create a full backup of my Firefox profile beforehand?

Should I expect any issues with add-ons after moving from Beta to Release?

Do you recommend enabling Firefox Sync as an additional safeguard, or is a profile backup enough?

In case something goes wrong, what are the recommended recovery steps?

My setup:

Operating System: [windows 10 ]


Thank you for your assistance.

Asked by Mina Samir 1 week ago

Last reply by jonzn4SUSE 1 week ago

  • Solved

Closed Tab Groups

All my Tabs Group have disappeared from the Tab Bar. I can see the Closed Tab Groups in the drop down but i can't find a way to re-open Closed Tab Groups. Any clues welco… (read more)

All my Tabs Group have disappeared from the Tab Bar. I can see the Closed Tab Groups in the drop down but i can't find a way to re-open Closed Tab Groups. Any clues welcome. Running 146.0 and on the beta update channel.

Asked by bill 2 weeks ago

Answered by Mark 2 weeks ago

my searches are not in english

if i search something on firefox the search bar doesnt show english and after clicking enter for the answer sometimes it doesnt come in english. i have chosen english as… (read more)

if i search something on firefox the search bar doesnt show english and after clicking enter for the answer sometimes it doesnt come in english. i have chosen english as the only language but sometimes i get results in bangla too. i want my results to be in english only.

Asked by Tajrian Islam 2 weeks ago

Which version will make the local network access enhancement generally available ?

Which version of Firefox (Windows, Mac & Linux) will make the local network access (LNA) enhancement generally available? We at Box would like to inform our joint ent… (read more)

Which version of Firefox (Windows, Mac & Linux) will make the local network access (LNA) enhancement generally available? We at Box would like to inform our joint enterprise users and administrators to expect this enhancement and provide them guidance on how to manage this change.

Asked by nsundareswaran 4 weeks ago

https://support.mozilla.org/en-US/questions/new/firefox/form does not operate correctly...

1] Topic list is insufficient; 2] I tried to use the share data option of <;tblshg ; > troubleshooting. It could not automatically collect data, so I returned… (read more)

1] Topic list is insufficient; 2] I tried to use the share data option of <;tblshg ; > troubleshooting. It could not automatically collect data, so I returned [back icon] to the form and found the form blank. The write-up I had spent well over an hour preparing was simply GONE.

No reply needed, buy that needs a fix. how could that ever pass QA.

Asked by chaz5 1 month ago

Last reply by Denys 1 month ago

Although set to open previous pages and tabs it doesn't do so

Although set to open previous pages and tabs it doesn't do so, furthermore I must sign in to all e-mail accounts, google, Facebook etc every time I open my Firefox Develo… (read more)

Although set to open previous pages and tabs it doesn't do so, furthermore I must sign in to all e-mail accounts, google, Facebook etc every time I open my Firefox Developer Edition

Asked by Pierre Dumas 1 month ago

  • Solved

I lost all my data because the synchronization failed

I uninstalled Firefox on my computer and reinstalled it, but when I logged in, the account couldn’t sync, it was as if the sync couldn’t retrieve any data from the server… (read more)

I uninstalled Firefox on my computer and reinstalled it, but when I logged in, the account couldn’t sync, it was as if the sync couldn’t retrieve any data from the server. Nothing happened at all.

On my Android phone, the data is still there, but when I tap “Synchronize now,” nothing happens either. I’ve tried signing out and signing back in multiple times, but still nothing works.

I also tried switching to a different computer and a different internet connection, but it still didn’t work.

What should I do now?

Asked by tranthanhsang224 1 month ago

Answered by tranthanhsang224 1 month ago

On my Facebook feed/timeline images don't show when I use Firefox

On my Facebook feed/timeline images don't show when I use Firefox and they are visible when I use Microsoft edge browser. I googled and I found this explanation: The most… (read more)

On my Facebook feed/timeline images don't show when I use Firefox and they are visible when I use Microsoft edge browser. I googled and I found this explanation: The most common reason for photos not showing in your Facebook feed is that an add-on or extension you have installed in your web browser (often Firefox) is blocking the photos being loaded from Facebook.

Will someone, please, tell me the answer to my question

Pierre Dumas

Asked by Pierre Dumas 1 month ago

  • Solved

Don't want searches to use ai

I want to avoid any 'ai assist' searches because I do not find their summaries accurate or valuable enough to be worth the environmental impact they consume. I know my w… (read more)

I want to avoid any 'ai assist' searches because I do not find their summaries accurate or valuable enough to be worth the environmental impact they consume. I know my web browser searches are not under the control of firefox, but for privacy and security I kill cookies when I end browsing sessions. So I am not staying logged in to search engines when I finish my sessions, and setting my preferences to 'no ai assist' on DDG doesn't last session to session because the search engine defaults to 'ai assist' searches now, as does google.

Are there any search engines that do not use ai?

Has anyone written an extension/add-on to FF that would add 'minus ai' to all my searches no matter what browser I use? Or otherwise indicate to search engines that I do not want ai-assisted summaries period?

We've got various privacy options built into FF--this is why it is my preference always--and it would be LOVELY to have a 'no ai' option too.

Asked by Foxfree99 1 month ago

Answered by Mark 1 month ago

Form drop down menu is displaying weird text

This is only an issue in the firefox browser - chrome, safari and edge are fine but the drop down text in firefox on some form drop downs is a weird unintelligible font … (read more)

This is only an issue in the firefox browser - chrome, safari and edge are fine but the drop down text in firefox on some form drop downs is a weird unintelligible font

Asked by LA22 1 month ago