I cannot browse

When open firefox I have problem , with may sites that appear and I cannot use it. The same problem I have on work and house with mozilla firefox 64bit. I checked my pc w… (read more)

When open firefox I have problem , with may sites that appear and I cannot use it. The same problem I have on work and house with mozilla firefox 64bit. I checked my pc with antivirus and for malwares but nothing I have. Please help

Asked by kosalpgr 5 days ago

Last reply by cor-el 5 days ago

New functionality question

Dear Firefox specialist, does Firefox plan to implement the functionality to group tabs? such functionality is basic for many other browsers. and it's strange to use add… (read more)

Dear Firefox specialist,

does Firefox plan to implement the functionality to group tabs? such functionality is basic for many other browsers. and it's strange to use add-ons for the most popular browser.

KR Sergii

Asked by engin5 5 days ago

Last reply by Paul 5 days ago

Toolbar icon option of small icons is gone

on restart/update, all my toolbar extension are large and unchangable, there was a small icons option before this `update` now, i cant change them, the top of the screen … (read more)

on restart/update, all my toolbar extension are large and unchangable, there was a small icons option before this `update` now, i cant change them, the top of the screen used up by toolbar bs i dont need or want in large format. Is this something overlooked and will be fixed shortly today, or is this a `look for another browser` situation ?

Asked by Hal 6 days ago

Last reply by cor-el 5 days ago

Enable Local Storage Error

I opened BigFishGames today and have suddenly gotten an error message "For the best experience, please enable local storage in your browser settings. Some features are no… (read more)

I opened BigFishGames today and have suddenly gotten an error message "For the best experience, please enable local storage in your browser settings. Some features are not available when local storage is disabled." I went to the settings and allowed exceptions to all the things (pop-ups, cookies, tracking, etc.). None of that worked.

As I couldn't figure out how to do this I went through your FAQs. Found someone who had the same issue on his MAC and followed the instructions given there by an administrator. That being to go to https://firefox-storage-test.glitch.me/ and run that test. It shows there's nothing wrong. BigFish still shows it's error message.

This is one of my favorite sites and I use it daily. Yesterday I was able to access it just fine, today I can't even get their login script to show up. I haven't had any Firefox updates in several weeks, either. Please help me resolve this issue as soon as possible.

Thank you! -Lisa W

Results from the glitch.me test:

Overview: Storage is working. This is your first visit or all storage was automatically cleared. Specific Subsystem Statuses:

LocalStorage

   Good: Totally Working. (fullyOperational)

QuotaManager

   Good: Totally Working. (fullyOperational)

IndexedDB

   Good: Totally Working. (fullyOperational)

Cache API

   Good: Totally Working. (fullyOperational)

Debug Info:

{

 "v": 1,
 "curVersion": 129,
 "prevVersion": 0,
 "ls": {},
 "qm": {
   "lastWorkedIn": 129
 },
 "idb": {
   "persistentCreatedIn": 129,
   "persistentLastOpenedIn": 129,
   "clearDetectedIn": 0
 },
 "cache": {
   "firstCacheCreatedIn": 129,
   "unpaddedOpaqueCreatedIn": 0,
   "paddedOpaqueCreatedIn": 129
 }

}

Asked by Lisakit 6 days ago

Last reply by cor-el 6 days ago

Issues with sound specifically only in Firefox

I not really sure what is going on but about 2 days ago I started having an issue where I have no sound within Firefox. I have tried using youtube, ign, other video sites… (read more)

I not really sure what is going on but about 2 days ago I started having an issue where I have no sound within Firefox. I have tried using youtube, ign, other video sites etc. This affects my primary speakers which are set as my default audio device. When I use my headphones, I do have sound.

When I use any other application whether it is steam and the advertisements built into it for game trailers etc, GoG and i'm running a game, running another third party app for games, I have sound on all devices with no issues.

I have checked to see if my settings are mirrored for each device and cannot find any differences. When running youtube in Microsoft Edge and Firefox, my settings are the same but only Edge gets sound. I have tried doing all of this with and without addons installed for Firefox. I have also disabled VPN, tried PC restarts and a fresh install of Firefox.

Asked by Skarwind102 6 days ago

Last reply by jonzn4SUSE 6 days ago

Cannot Play Movies on Amazon (Prime) at HD resolution (6GB) with version 130.0 Firefox

This is a continuing problem that showed up on version 127, maybe 128, and continued through 129, and now to 130.0. Attempts using Firefox to play movies at HD (highest … (read more)

This is a continuing problem that showed up on version 127, maybe 128, and continued through 129, and now to 130.0.

Attempts using Firefox to play movies at HD (highest 6GB data resolution) fail. Using, for example, the Edge browser works fine. This problem showed up as noted in the first sentence of this post. Manually changing an obscure "about:config" variable from 1 to 0 did not fix the problem.

I just updated to 130.0, immediately tried to play a movie at highest resolution, it failed. Changed the obscure variable from the value it had, 0, to 1 and it failed still. Changed it back to 0 and it failed.

Asked by YetAnotherUser 6 days ago

Last reply by cor-el 6 days ago

No sync since re install

My firefox crash, I uninstall and re-install. i logged to my Mozilla account and the sync does not work. I don't have my password or my bookmark. I still have everyt… (read more)

My firefox crash, I uninstall and re-install. i logged to my Mozilla account and the sync does not work. I don't have my password or my bookmark.

I still have everything on my phone How can I force the sync or retrieve data in an xml/csv file ?

Asked by miniwoodfoot 6 days ago

Last reply by cor-el 6 days ago

How do I disable passkey support?

I don't want to use passkeys, and it seems that every site is checking browser support and wasting my time with passkey prompts before allowing me to log in with a passwo… (read more)

I don't want to use passkeys, and it seems that every site is checking browser support and wasting my time with passkey prompts before allowing me to log in with a password. How do I disable passkey support in Firefox?

Asked by Shad Sterling 2 months ago

Last reply by Piterk 6 days ago

Google sign in pop ups

When I try to search using safari or Firefox, a pop up requires me to sign in to google. How can I stop this or work around it? Is there some way to change the search eng… (read more)

When I try to search using safari or Firefox, a pop up requires me to sign in to google. How can I stop this or work around it? Is there some way to change the search engine?

Asked by nj8ggzm74w 1 week ago

Last reply by thepillenwerfer 6 days ago

While using firefox as browser and roboform to make passwords upgrades, I had my usbank signed in. did not change any password/user id on this. Now I can't sign in to it.

I was working on strengthening my passwords using firefox as my browser and roboform. I had a us bank site open also at the time. I did not change that user id or passwor… (read more)

I was working on strengthening my passwords using firefox as my browser and roboform. I had a us bank site open also at the time. I did not change that user id or password. However, ever since then I am unable to sign in to my us bank site. It brings up the site but as soon as I click to sign in, it greys the screen. I am able to sign in to every other site I have tried on the firefox browser. I am also able to sign in to my us bank site on at least two other browsers without issue. What has happened and how can I fix firefox to allow me to use it? The us bank site is not an app. Thank you.

Asked by PLAYTIME306 1 week ago

Last reply by NoahSUMO 6 days ago

no sound

Hey, my Firefox suddenly isn't making any sound anymore, but everything else on my PC is working fine. The troubleshooting page didn't help at all either. I'm getting des… (read more)

Hey, my Firefox suddenly isn't making any sound anymore, but everything else on my PC is working fine. The troubleshooting page didn't help at all either. I'm getting desperate—restart, reinstalling, etc. didn't help either.

Asked by Peter Liersch 1 week ago

Last reply by jonzn4SUSE 1 week ago

PDF Viewer

While reading a PDF using Firefox PDF Viewer, I highlighted certain passages occasionally saving (using the print icon) for future retrieval. Later when I did re-open the… (read more)

While reading a PDF using Firefox PDF Viewer, I highlighted certain passages occasionally saving (using the print icon) for future retrieval. Later when I did re-open the file, none of my highlighting was visible. I have tried alternative browsers, various PDF readers, etc. without luck. I really do need that highlighting. Thank you

Asked by jgashmore 1 week ago

Last reply by jonzn4SUSE 1 week ago

error message -- bookmarks and history not functional

i have two computers. on computer 1, all is fine. on computer 2, when it restarted after an update, i got the error message -- "the bookmarks and history system will no… (read more)

i have two computers. on computer 1, all is fine. on computer 2, when it restarted after an update, i got the error message -- "the bookmarks and history system will not be functional b/c one of firefox's files is in use by another application, some security software can cause this problem." this has NEVER happened before.

i found the "how to fix this problem" page, but i am completely baffled by it. what i want to know is what security software (i have avast apps) is likely to have caused this problem, and how do i fix it (i.e., what setting should i change?).

thanks for any help you can provide. i am NOT tech-savvy, this is the only time this has happened, and i've had both computers for years. they have both always had the same apps.

Asked by susiemargaretross 1 week ago

Last reply by cor-el 1 week ago

Why can't I get rid of the Yellow Pop Up

I consistently get this popup when I click on most websites if I want additional information, or to see a more detail. I cannot find any way to get this thing to stop doi… (read more)

I consistently get this popup when I click on most websites if I want additional information, or to see a more detail. I cannot find any way to get this thing to stop doing that. Does anyone here know about this problem, and to get this thing to stop like period? Thanks for the help....I hope, because it is a real pain. I was using Opera before this, and it never had something like this . Operating System-Windows 11. Browser-Mozilla.

Asked by miscmatters13 1 week ago

Last reply by cor-el 1 week ago

Captcha

Hi guys, Just wanting to know why the Captcha is so hard. I sometimes need to do the captcha 30-40 times. Can't there be a simpler way to do this. it's very frustrating w… (read more)

Hi guys, Just wanting to know why the Captcha is so hard. I sometimes need to do the captcha 30-40 times. Can't there be a simpler way to do this. it's very frustrating when I google an address that I need to go to but it takes 15 minutes to get through the captcha. I end up closing Firefox & opening Chrome or Edge. Can something be done about this? Also, Captcha is not clear.. When it comes up with "Motorcycles" is the rider included in this? Or "Stairs" is the hand rail included in that? Please change it to make it simpler so I can continue using Firefox. I'm using Windows 10 on a computer.

Thanks guys

Asked by Joe 1 week ago

Last reply by cor-el 1 week ago

FF on windows too slow saving files

Hello, This is on Win 11, always latest updates to win and FF. For at least the past 9 months saving anything (web pages, files, etc.) is incredibly slow. I have filed b… (read more)

Hello, This is on Win 11, always latest updates to win and FF.

For at least the past 9 months saving anything (web pages, files, etc.) is incredibly slow. I have filed bug reports but nothing back. After starting the save the wheel rotates for 1-2 minutes before finally waking up and saving. FF is completely frozen until its done.

On a second win 11 box, the download are fast but flagged as download failed but the file was actually downloaded

Anyone know anything about this? Like why or how to fix it.

I'm switching to Chrome until this is resolved but I hate Chrome so I hope it will not be a long wait.

Thank you all

Asked by essin 1 week ago

Last reply by jonzn4SUSE 1 week ago

Secure connection failed

Why does attempt at loading a UK Government web page (https://vehicleenquiry.service.gov.uk/) produce a "Secure connectionn failed - Error code: PR_CONNECT_RESET_ERROR" m… (read more)

Why does attempt at loading a UK Government web page (https://vehicleenquiry.service.gov.uk/) produce a "Secure connectionn failed - Error code: PR_CONNECT_RESET_ERROR" message?

I managed to load the same web page by using Chrome.

Asked by geoffrey.collinge 1 week ago

Last reply by cor-el 1 week ago

Firefox crashing after a few seconds upon startup

This is my crash ID: bp-ff99f648-78ab-4cad-b1f5-7aaa70240902 I've already tried troubleshoot mode, same result. I do have a userContent.css file, but deleting it makes no… (read more)

This is my crash ID: bp-ff99f648-78ab-4cad-b1f5-7aaa70240902 I've already tried troubleshoot mode, same result. I do have a userContent.css file, but deleting it makes no difference, and I can think of no other major change I've made to my installation.

I would prefer not to have to reinstall Firefox.

Asked by stag-enterprises 1 week ago

Last reply by jonzn4SUSE 1 week ago