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I am using 64bit Windows 11 Home. This happened suddenly without any changes on my part that I know of.

Thunderbird suddenly started freezeing right after startup. The only thing I can do is login with the master password then the regular thunderbird screen opens, but I cannot click on anything. Soon after the screen is greyed out. However I can close the program down with the red "x" in the top right corner. It opens a dialog that gives me the opens to close down or wait to respond. The close option works.

The only hint I can see from the frozen screen is that the local Folder seems to have a problem as a subfolder has now multiple copies of itself. It seems to create a new copy of that subfolder every time I try to start the program.

So far I tried reinstalling/updating TB, as I assumed an update had maybe malfunctioned, (it was stuck on version 128, since I could not open TB for about a week now) but upgrading to to version 138 did not help. I also tried starting TB in troubleshoot mode, which made no difference I also tried starting TB while windows was in safe mode, which made no difference.

I read around but people that have problems with TB freezing seem to not have the freeze happen before they can do anything.

I assume something is wrong in my profile, maybe the local folder? But I have no idea to fix anything, since I cannot do anything at all in TB.

Any help would be appreciated! Thanks!

Using Google Voice became unusable. Firefox too slow. Had been running just fine up till maybe a month ago when I finally gave in and allowed Firefox to update. Not knowing if it was a Windows or other issue I stupidly did a Windows reset and lost all my installed programs (including Firefox). I did a fresh install of Firefox and manually reentered passwords and bookmarks.

Ran fine for a day or two and is now again unusable. Cleared cache and appears to work OK at the moment but still sluggish.

Finn

I exported Outlook Contacts to a .csv file and imported giberish to the Thunderbird Personal Address book. Can the giberish be block deleted? How should the Outlook Contacts be transferred to Thunderbird? Secondly, I exported Outlook Contacts to gmail and have used them on the web based gmail app to send messages. Don't remeber how the gmail contacts got to the Thunderbird Address book, but they don't work. The first message I sent from Thunderbird from my wife's gmail address to my hotmail address produced the following error:

Sending of the message failed. An error occurred while sending mail. The mail server responded: The recipient address <Steve Thompson (sthompson2486@hotmail.com> is not a valid RFC 5321 address. For more information, go to

https://support.google.com/a/answer/3221692 and review RFC 5321

specifications. 00721157ae682-70ca8508772sm13401897b3.82 - gsmtp. Please check the message recipient ""Steve Thompson (sthompson2486"@hotmail.com" and try again.

Both imported address books are unuseable. Please help.

Recently, yesterday, the Roboform extension stopped displaying in Firefox with the other extensions next to the address entry bar. I have rebooted the system and deleted and reinstalled the Roboform extension, but it still does not show and it stopped allowing for login password selection.

I'm a therapist and within the last week (maybe since an update?) when I try to do a telehealth session from any website - Ensora Mental Health (my EHR), Simple Practice, Sessions by Psychology Today, Google Meet, Zoom - the client can see me but can't hear me, and I can hear them but can't see them (black screen).

I've checked all video and microphone permissions, Microsoft and all drivers are updated and mic and camera are functioning (they can see me). I tried changing the enhanced tracking to add exceptions for the sites (didn't work).

Please advise.

Firefox version 115.23.0esr (64-bit) on macOS Version 10.13.6 on Mac mini (Mid 2010), Processor- 2.4 GHz Intel Core 2 Duo Memory- 8 GB 1067 MHz DDR3 Graphics- NVIDIA GeForce 320M 256 MB Works ok on my iPhone 16. Computer getting too old? Doesn't work now on my MacBook of the same vintage either.

Running Linux Mint 22 and FF 138.0.3. Normal practice is to leave 2 or 3 FF windows open on shutdown so the same windows and tabs will re-open on future boot-ups when opening FF. In the last several versions of FF as well as of the OS, those tabs appear on boot but display random text within a random tab for a given window. Also, the highlighted icon in the tray does not match the window that has opened. If I click and re-click the tray icons, they eventually display as expected.

Just trying to watch youtube

Open a video, the little circle goes around for a second or two, and starts playing (but it's not synched with the audio - the video starts playing a second or two after the audio starts playing)

Close all other apps, clear cache, restart, same problem

But I do NOT have this problem in other browsers

Do I have to quit using firefox?

I absolutely love the new tab groups on Firefox. I am a lawyer and i keep a TON of tabs open at the same time. I might be working on a case, and I can create all the tabs related to that case together, come back to it a day or more later.

I also open up a zillion news articles every day. Some are fun (Fun Articles Group), some are about our declining society (Rule of Law Group), some are about AI (AI Articles To Save), some are Case Law I save for my internal library (Case Law to Save Group).

The problem I am having is that each of the Windows where these various tabs are kept is are not seen by the Tab Names. So, if I go to my pinned Taskbar icons across the bottom of my screen, and toggle across the Firefox icon, the many different labels that pop up are ONLY the tab names.

That is, there is nothing reflecting the Group name to which the tab belongs. I just spent all this time grouping my tabs together in separate windows, and when I want to go quickly to one of those Windows (each Window has a Separate Group Name in my personal system), I cannot tell which one is which.

So, my recommendation is that Mozilla designate in the taskbar prompted tab items which Group each tab belongs to (if it is assigned to a Group). It would make toggling between the tabs sooooooo much easier and efficient.

Additionally, I love that when I assign a new item/tab to a Group, it automatically groups them with the other members/tabs in the Group. However, after a certain point, it gets ridiculous. Perhaps there can be an option where you can separate the Groups into two or more Windows (eg Group named Case Law to Save, if I have 10 different ones open, put the 11th one in a new Window, instead of just adding another tab to the ever-burgeoning Window full of tabs).

Maybe I am the only idiot who has so many tabs open that these issues are a problem. But the mere fact that Mozilla created the organizational tool of Groups suggests to me that I am not the only one who keeps a lot of tabs open at the same time.

I have no idea how to suggest this improvement to them. I am not a coder. I cannot contribute in this way.

Thanks to those who contribute to the improvement of this product! Michelle

This 404 Not Found message only started happening about 4 weeks ago on my Imac. I can't search anything without getting this message. Very frustrating. and I have to go to Google and have no problems Any ideas? Mozilla/Firefox Program up to date

Hello! The past two days, probably since the 128.10.1eser (64-bit) version, I have access to the local folders, I can see the list of the e-mail on them, but the e-mail open a white empty page and there is also no preview. I tried to install from scratch the 138.0.1 version, but the same problem appeared. Thanks in advance for your help.

In the last few days, after some minutes of usage, parts of Firefox become unclickable:

- I can still click on tabs to change tabs. - When hovering over the cross button to close a tab, it changes appearance as it should. Clicking the button does nothing. Ctrl+w still closes the button. - Clicking on the address bar does nothing. - Cannot click on back, forward, refresh buttons. - Cannot click on any add-ons. - Cannot click on preferences. - Can click on the button to open a new tab. There, I can enter an address. Once the page has loaded, address bar becomes unclickable again. - Bookmarks toolbar is still working as expected. - Keyboard shortcuts (ctrl+t, ctrl-w, ctrl-l) still work as expected.

I'm running ``` Mozilla Firefox 138.0 20250428130755 20250428130755 ```

on Manjaro 25.0.1 with GNOME 48

For the last week or so a lot of bookmarked web pages are not displaying correctly & links in emails to websites are the same. Seeing a safelinks protection tag in the tool bar when clicking the email links, then the website does not display properly. See image, this is how they look.