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Firefox crashes

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  • 1 has this problem
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  • Last reply by John99

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Firefox crashed last night, will not open in any mode.

It does not give me any information whatsoever on why it crashed. I recently attempted to uninstall Spotify and there are still error boxes showing from spotify, cannot find where they are coming from.

Firefox crashed last night, will not open in any mode. It does not give me any information whatsoever on why it crashed. I recently attempted to uninstall Spotify and there are still error boxes showing from spotify, cannot find where they are coming from.

Chosen solution

Presumably you have already found firefox crashes

Your report for CrashID dd63b183-4f3b-425c-b670-f9fc12120308

  • Signature: je_free | PL_DHashFreeTable
  • associated bug 724413

I suggest you upgrade to Firefox 10 the latest version 10.0.2. Use the site http://www.mozilla.org/en-US/firefox/all.html to obtain the Firefox Install file.

Do NOT use any option to delete personal details that is offeredby Firefox or Windows, because that will destroy your bookmarks, passwords and other settings.

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Chosen Solution

Presumably you have already found firefox crashes

Your report for CrashID dd63b183-4f3b-425c-b670-f9fc12120308

  • Signature: je_free | PL_DHashFreeTable
  • associated bug 724413

I suggest you upgrade to Firefox 10 the latest version 10.0.2. Use the site http://www.mozilla.org/en-US/firefox/all.html to obtain the Firefox Install file.

Do NOT use any option to delete personal details that is offeredby Firefox or Windows, because that will destroy your bookmarks, passwords and other settings.