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Firefox 4 and 5 load fine but will not start. I have done all the things it says in help including removing the firfox items in the Proceses tab but it still will not run.

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I had firefox 4 which worked fine and I downloadd 5 now neither will run and I have done the things it says in help

I had firefox 4 which worked fine and I downloadd 5 now neither will run and I have done the things it says in help