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A site that i need to access asks for my username and password and then either pretends to load and says "authentication failed" or acts like it will load and then make me put it in again and it still doesn't work.

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  • Last reply by cor-el

cleanslate49
cleanslate49
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I need to access the library resources for an assignment in college. When I get to the website it asks for my user name and password and once I type that information, it seems like it will load and then it will repeat the user name and password page as if it did not load or say "authentication failed."

I need to access the library resources for an assignment in college. When I get to the website it asks for my user name and password and once I type that information, it seems like it will load and then it will repeat the user name and password page as if it did not load or say "authentication failed."

Modified by cor-el

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cor-el
cor-el
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  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"


See also Fix login issues on websites that require a username and password