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Firefox is having problems in opening some Web Sites

  • 2 replies
  • 2 have this problem
  • 6 views
  • Last reply by DaveRo

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Issue

Firefox is having problems with certain web sites

Description

When I open my Home Page, I get the following message: A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete.

Script: http://04.nscdn.optusnet.com.au/common/js/30062010/app.main.js:1415

URL of affected sites

http://optuszoo.com.au

Troubleshooting information

 Application Basics
       Name
       Firefox
       Version
       3.6.3
       Profile Directory
         Open Containing Folder
       Installed Plugins
         about:plugins
       Build Configuration
         about:buildconfig
 Extensions
       Name
       Version
       Enabled
       ID
       Microsoft .NET Framework Assistant
       1.1
       false
       {20a82645-c095-46ed-80e3-08825760534b}
       ZoneAlarm Toolbar
       1.5.53.4
       false
        
       MSN Toolbar
       4.0
       false
       msntoolbar@msn.com
       Search Helper Extension
       1.0
       false
       {27182e60-b5f3-411c-b545-b44205977502}
       Adobe DLM (powered by getPlus(R))
       1.6.2.63
       true
        
 Modified Preferences
     Name
     Value
       browser.history_expire_days.mirror
       180
       browser.places.smartBookmarksVersion
       2
       browser.startup.homepage
       http://www.optuszoo.com.au/
       browser.startup.homepage_override.mstone
       rv:1.9.2.3
       extensions.lastAppVersion
       3.6.3
       network.cookie.prefsMigrated
       true
       places.last_vacuum
       1276732365
       privacy.cpd.formdata
       false
       privacy.cpd.sessions
       false
       privacy.sanitize.migrateFx3Prefs
       true
       security.warn_viewing_mixed
       false

Firefox version

3.6.3

Operating system

Windows Vista

User Agent

Mozilla/5.0 (Windows; U; Windows NT 6.0; en-GB; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3

Plugins installed

  • -getplusplusadobe16263
  • Google Update
  • Adobe PDF Plug-In For Firefox and Netscape
== Issue == Firefox is having problems with certain web sites == Description == When I open my Home Page, I get the following message: A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete. Script: http://04.nscdn.optusnet.com.au/common/js/30062010/app.main.js:1415 == URL of affected sites == http://optuszoo.com.au == Troubleshooting information == Application Basics Name Firefox Version 3.6.3 Profile Directory Open Containing Folder Installed Plugins about:plugins Build Configuration about:buildconfig Extensions Name Version Enabled ID Microsoft .NET Framework Assistant 1.1 false {20a82645-c095-46ed-80e3-08825760534b} ZoneAlarm Toolbar 1.5.53.4 false MSN Toolbar 4.0 false msntoolbar@msn.com Search Helper Extension 1.0 false {27182e60-b5f3-411c-b545-b44205977502} Adobe DLM (powered by getPlus(R)) 1.6.2.63 true Modified Preferences Name Value browser.history_expire_days.mirror 180 browser.places.smartBookmarksVersion 2 browser.startup.homepage http://www.optuszoo.com.au/ browser.startup.homepage_override.mstone rv:1.9.2.3 extensions.lastAppVersion 3.6.3 network.cookie.prefsMigrated true places.last_vacuum 1276732365 privacy.cpd.formdata false privacy.cpd.sessions false privacy.sanitize.migrateFx3Prefs true security.warn_viewing_mixed false == Firefox version == 3.6.3 == Operating system == Windows Vista == User Agent == Mozilla/5.0 (Windows; U; Windows NT 6.0; en-GB; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3 == Plugins installed == *-getplusplusadobe16263 *Google Update *Adobe PDF Plug-In For Firefox and Netscape

All Replies (2)

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It usually means the script is running slowly. There is a lot of stuff on that site (which appears to work OK for me) and maybe it's waiting for more files to download and the internet is slow, or your machine is busy doing something else at the same time.

You could try control-F5 which will flush out the Firefox cache.

Script blocking software (Adblock, NoScript, firewalls) can sometimes cause it by blocking a script that it needs.

See also Troubleshoot and diagnose Firefox problems

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I had posted the problem previously & accidently marked the problem as solved.

I received the following message since:

"I am not sure how my previous post solved the problem but since then I think I have found the answer. I simply enabled Shockwave Flash 10.0.32.18 From the Firefox Homepage it is located under:

Tools\Add Ons then select the PlugIns Tab

Select Shockwave Flash then enable it.

Regards,

Phil "

This has fixed the problem. Thanks Phil.